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Checkpoint Firewall Engineer
Location: Bartlesville, OK
Duration: 12 months
Description:
Firewall Support Engineer High-Level Responsibilities
listing of URLs for refining users to access on the Internet. This may be deprecated in the future
Generic engagement request:
Catch-all for network security team assistance
Cloud security group request:
Modifying security groups within Amazon Web Services ( AWS ) or Microsoft Azure as required
Generic network security request:
Internal team request for time tracking
Tool/application access:
Network security team management access, AlgoSec, Dome9, and Prisma Cloud
Tier 1: Response/resolution:
Checkpoint Firewall Engineer
Location: Bartlesville, OK
Duration: 12 months
Description:
Firewall Support Engineer High-Level Responsibilities
- Troubleshooting and incident management
- Communicate and report on program variance or issues encountered for continual service improvement
- Firewall and security devices support
- Third-party vendor coordination
- Operating systems upgrades, break/fix, and weekly Tuesday changes
- Detailed Team Responsibilities
- Rule requests (estimated eighty (80) rule requests / month or all if less than eighty (80))
- Global firewall rule requests, Lubricants firewall rule requests, refinery firewall rule requests, Midstream Supervisory Control and Data Acquisition ( SCADA) firewall rule requests, and midstream Pre-Construction Notification ( PCN ) firewall rule requests
listing of URLs for refining users to access on the Internet. This may be deprecated in the future
Generic engagement request:
Catch-all for network security team assistance
Cloud security group request:
Modifying security groups within Amazon Web Services ( AWS ) or Microsoft Azure as required
Generic network security request:
Internal team request for time tracking
Tool/application access:
Network security team management access, AlgoSec, Dome9, and Prisma Cloud
Tier 1: Response/resolution:
- Perform basic incident/catalog task resolution while adhering to change control processes
- SCADA/PCN requests are not permitted
- Global changes require peer review before implementation
- Perform initial troubleshooting
- Escalate as needed to reach incident resolution
- Estimated ten (10) incident/catalog task expected on a weekly basis
- Perform intermediate incident/catalog task resolution while adhering to change control processes
- SCADA/PCN requests are permitted
- Perform initial troubleshooting
- Escalate as needed to reach incident resolution
- Perform non-PCN/SCADA firewall reviews
- Perform CheckPoint to CheckPoint firewall refresh
- Estimated ten (10) incident/catalog task expected on a weekly basis
- Perform complex incident/catalog task resolution while adhering to change control processes
- SCADA/PCN requests are preferred at this level
- Perform initial troubleshooting and advanced troubleshooting
- Perform escalation resolution from lower tier third-party vendors/contractors
- Perform PCN/SCADA and refinery firewall rule reviews
- Perform CheckPoint to CheckPoint firewall refresh