Senior Voice / VoIP Engineer

Senior Voice / VoIP Engineer 

Skills: experience working within a Linux environment, understanding of SBC’s (Oracle SBC’s are what they use but open to any), some automation experience would be great, and exposure to API’s like SOAP or REST would be great

Experience level: Mid-senior 
Experience required: 10 Years 
Education level: Bachelor’s degree 
Relocation assistance: No

Job Location: Philadelphia, PA, Mount Laurel, NJ, or Denver (Englewood), CO.

Position Overview:

Senior Voice / VoIP Engineer

We are seeking a senior-level Voice/VoIP Engineer with strong SIP fundamentals and the ability to independently design, troubleshoot, and support large-scale voice platforms.

Key Responsibilities

• Design and support SIP-based voice and VoIP solutions, including call center and IVR use cases
• Troubleshoot SIP signaling, media flows, and complex voice issues across systems
• Translate business requirements into technical voice and integration designs
• Operate with a high degree of autonomy, owning technical decisions and outcomes
• Collaborate closely with engineering teams during design, escalation, and certification efforts

Required Qualifications

• Strong hands-on expertise with SIP protocols, signaling, and media troubleshooting
• Solid Linux proficiency, including CLI-based system support and diagnostics
• Experience with VoIP platforms such as PBX systems, SIP trunking, or service provider voice environments
• Systems-level problem-solving skills across multiple components and technologies
• Basic scripting experience to support automation and operational efficiency

Preferred Experience

• SBC’s: Ribbon, Audiocodes. (e.g., Oracle/Acme Packet or comparable platforms)
• BroadWorks or similar carrier-grade voice platforms
• Exposure to Cisco voice technologies
• Experience supporting large-scale, multi-region or multi-country voice deployments