What are the responsibilities and job description for the Account Manager position at Metal Toad?
Metal Toad is an award-winning AWS Consulting Partner specializing in strategic AI consulting and implementation within the AWS ecosystem.
While Metal Toad is a fully remote organization, with all employees having the option to work from home, this position requires availability to work Monday through Friday, between 8:00 AM and 5:00 PM Pacific Time (PST) and may require additional availability depending on customer requirements. This position is open for USA residents only.
To apply for this position, please submit your resume in PDF format.
Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.
Job Description
The Account Manager will drive revenue growth through strategic engagement with existing Metal Toad accounts, as well as fielding and winning new sales opportunities.
OUTCOMES
- Enable revenue growth within existing accounts through account management, preventing attrition and facilitating new engagements.
- Winning new inbound opportunities by identifying customer needs and communicating Metal Toad’s value proposition.
- Maximize customer access to AWS funding programs through ongoing awareness of those programs and customer education.
ACTIVITIES
- Respond to and qualify inbound sales leads from multiple sources, including but not limited to email, phone, and CRM.
- Maintain visibility into deal progress by engaging in excellent daily CRM hygiene.
- Prepare meeting agendas, coordinate attendees, and maintain communication during customer sales meetings, escalations, and strategic check-in meetings.
- Develop a channel sales pipeline with AWS Account Reps, PSM, and Sales Managers through ongoing outreach and education on Metal Toad capabilities. NOTE: AWS co-selling involves maintenance of the AWS CRM (ACE) in addition to Metal Toad’s Hubspot CRM.
- Communicate regularly with the internal team as needed to ensure customer and Metal Toad team success.
- Occasional travel (monthly or quarterly) as needed to attend special events.
- Engage in ongoing certification, training, and personal development.
QUALIFICATIONS
- Read and agree to our Corporate Values Statement.
- Believe in the company mission: to help people.
- 2 years of experience dealing with the AWS or other complex cloud partner channel selling. This role is heavily weighted toward sales experience within AWS or at another AWS consulting partner.
- 5 of overall sales or technology experience
- Familiarity with the following online tools: LinkedIn, Google Suite (Drive, Gmail, Etc.), CRM (Hubspot), Slack.
- Creation and use of spreadsheets (Google Sheets)
- Strong communication skills
- Interest and usage of AI tools (ChatGPT, Anthropic, etc.)
BENEFITS
At Metal Toad, we value our employees and strive to provide a supportive and rewarding work environment. Full-time employees are eligible for the following benefits:
- 99% Work from Home
- Medical, Dental, & Vision Insurance
- Health and Dependent Care FSA
- Health Savings Account
- 401k
- Flexible Paid Time Off
- Additional supplemental benefits, such as life insurance, critical illness coverage, and legal services, are also available.