What are the responsibilities and job description for the Account Manager position at Benji?
# Account Manager | Performance Marketing Agency
The best account managers call before the client notices. A campaign dips on Tuesday, you catch it on the dashboard Wednesday morning, route the fix, and the client's first email about it is a thank-you. That instinct is the whole job, and it's the one thing that can't be taught.
The rest can be. Most agencies won't interview you without years of paid media experience. This one hires for judgment and trains the platforms: Google and Meta certifications, playbooks for the situations you'll actually hit, and a dedicated execution team that handles the hands-on work through tickets. You make the call; they make the change; you own whether it happened.
Our client is a 25 person performance marketing agency in North County San Diego serving national fitness and franchise brands. One client can mean anywhere from 20 to 300 locations. They've booked 40% new revenue growth for 2026 and are on a path to doubling in two years, which is why this seat exists. Benji is managing this search.
## You'll love this seat if you
- Get real energy from client relationships and add value before you're asked
- Turn performance data into a clear story a non-marketer acts on
- Stay warm with clients and steady when they push
- Take pride in follow-through, so nothing you own falls through the cracks
- Want real ownership of your accounts, with the accountability that comes with it
## What you'll own
- A book of franchise-brand clients, with full accountability for retention and growth
- Performance judgment: read the live dashboards, diagnose, decide the fix, delegate execution, verify it landed
- 5-8 client meetings a week, plus proactive outreach across the rest of your book
- Expectations and scope: the honest conversations that keep accounts healthy for years
## How the model works
Franchise brands run similar campaigns across their locations, most clients take one strategy call a month, and many want less. Your time goes to judgment and relationships. The execution team, the playbooks, and the certifications carry the platform work.
## Pay and details
- $70,000-$80,000 base depending on experience, plus ~$8,000 in annual performance incentives tied to client retention and core values. Total compensation up to ~$88,000.
- A real growth path: the agency's account managers have been promoted into strategist roles
- In office Monday, Wednesday, Friday alongside the AM team, with flexible swaps. Half this job is judgment calls, and judgment develops fastest next to people making the same ones.
- Three-stage process, built to move fast: a screening call with Benji, where we'll share the company name and answer everything, then an interview with the agency's account management leads and an in-person final with the owners
Salary : $70,000 - $80,000