What are the responsibilities and job description for the ECT Dispatcher position at Mesilla Valley Transportation?
Mesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in El Paso, TX!!!
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
“Where family, careers, and success come together!”
- Dynamic, Fast-Paced Environment: Thrive in a role where every day brings new challenges and opportunities.
- Critical Decision-Making: Be the key player in ensuring efficient, on-time deliveries with quick, strategic decisions.
- High-Impact Role: Directly influence company success through optimal routing and resource management.
- Team Collaboration: Work closely with drivers, managers, and customers to ensure seamless communication and operations.
- Growth Opportunities: Join a company that values your skills and offers exceptional performers a path to advancement.
- We are looking for individuals who are available to work a flexible workweek which would include night and weekend coverage. ***
- Night Schedule: Sun.-Tues. 7pm-7am Wed. 7pm-1am; Wed.1am-7am Thurs.-Sat. 7pm-7am
- Weekend Schedule: 7:00 a.m. - 7:00 p.m. (Saturday, Sunday, and 2 Varying Days during the week from 5:00 p.m. to 3:00 a.m.)
- Provide customer service support to drivers during extended coverage shifts, using available resources and critical thinking to solve escalated issues.
- Accurate data entry into company computer systems.
- Escalates and/or resolves problems per guidelines using available tools and resources.
- Works with team members to solve problems.
- Provides clear work instructions to drivers.
- High School Diploma or equivalent required.
- Proficient communicator in both English and Spanish language (preferred).
- Basic knowledge of motor carrier operations and geography.
- Proficient with Microsoft Office Suite or related software.
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, or listen.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
“Where family, careers, and success come together!”
