Human Resources Generalist

Position Overview

The Human Resources Generalist is an integral member of the Human Resources team ensuring the smooth daily operations of the Human Resources department. The Generalist is responsible for maintaining the employee life cycle as it pertains to talent acquisition, onboarding, data management, offboarding, and administrative processing. Additionally, the Generalist serves as a resource to staff, administration, and faculty on human resources policies, procedures, and practices.

Primary Description

• Maintain the day-to-day operations of the Human Resources department ensuring exemplary customer service is provided to faculty, administration, staff, and students.
• Administer the full-cycle onboarding and offboarding processes by creating offer letters, coordinating with hiring managers and internal departments as needed ensuring the timely completion of internal requirements to deliver a seamless employee experience.
• Ensure employment action forms are filled out correctly and promptly routed for signature. Ensure all data entry of new hires, employment changes, and terminations are added to the HRIS and CRM in a timely manner to ensure data is accurate, complete, and routed to necessary departments in a timely manner.
• Manage job postings to ensure positions are posted promptly to Merrimack’s website and corresponding job boards. Work with hiring managers to ensure searches are progressing efficiently.
• Monitor the HR email inbox to ensure emails are forwarded to appropriate parties and authors are responded to in a timely manner.
• Coordinate all aspects of background screening, including communications with background check vendor. Communicate the status of background checks to appropriate parties to ensure positive client and candidate experience.
• Maintain electronic personnel files, by preparing new-employee files and ensuring employment action forms and associated employment documents are electronically filed in a timely manner and ensuring all information is kept confidential.
• Collaborate with hiring managers to ensure onboarding plans are in place for new employees.
• Maintain personnel roster ensuring monthly reporting and organizational charts are updated in a timely manner.
• Reconcile and process Human Resources invoices to ensure the department is operating within budget.
• In collaboration with the Vice President of Human Resources and Office of General Counsel when appropriate, investigate, counsel, mediate and recommend actions and appropriate decisions with respect to employee relations issues and concerns to ensure a healthy work environment for all employees.
• Facilitate Human Resources related training. Maintain a working knowledge of other Human Resources functions in order to act as an additional resource as necessary.
• Administer Tuition Remission and Tuition Exchange programs in collaboration with Admissions and the Bursar's office. May participate in information sessions as necessary to interested employees.
• Perform other work related duties as required by the Manager.
  
  

Position Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1-3 years of progressive experience in human resources
• Demonstrated ability to communicate effectively both verbally and in writing, including group presentations.
• Demonstrated interpersonal communication
• Demonstrated understanding of job evaluation and job analysis systems.
• Demonstrated ability to juggle multiple projects with various deadlines.
• Demonstrated organizational and problem-solving abilities with attention to detail.
• Demonstrated ability to handle confidential and sensitive information with appropriate care.
• Demonstrated analytical skills including complex data analysis, manipulation and reporting
• Hands-on experience and comfort with HRIS, Google Suite, Microsoft Office Suite
• Knowledge of employment related law and Human Resources best practices.
• HRCI or SHRM certification preferred
  
  

Application Materials Should Include

• Resume
• Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.
  
  

This position is subject to the successful completion of a criminal background check.

Work Location

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building an accepting and respectful community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect, and can contribute to Merrimack’s Catholic and Augustinian mission. All candidates should describe in their application how they will foster a culture that supports our mission.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,100 undergraduate, 2,500 graduate students and 50 doctoral students from 48 states and 63 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has six schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy, the Girard school of business and the graduate school of counseling and social work. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 38th in the Regional Universities North category in 2026. Merrimack is a NCAA Division I athletic institution.

Merrimack College is an Equal Opportunity Employer.