What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Merrimack Animal Hospital?
Overview:
We are seeking a dedicated Veterinary Assistant/Receptionist to join our team. The ideal candidate will have a passion for animals and possess excellent communication skills to provide exceptional customer service in a veterinary clinic setting.
Primary Responsibilities:
Veterinary Assistant
- Animal care: Feeding, grooming, weighing, and bathing inpatient animals
- Facility care: Cleaning and disinfecting cages, kennels, examination rooms, and equipment
- Animal health: Monitoring the health and behavior of animals, and reporting concerns to veterinarians and using least restraint technique to hold animal during exams under supervision of Veterinarian.
- Medical procedures: Assisting with emergencies, administering medications, and providing nursing care before/after surgery
- Surgical assistance: Preparing equipment, passing instruments to veterinarians, and monitoring anesthesia
- Administrative duties: Scheduling appointments, calling patients, and keeping records
Receptionist duties:
Greet clients and their pets warmly and assist them with check-in procedures
- Answer phone calls, schedule appointments, and manage the front desk area
- Collect and process payments for services rendered
- Maintain accurate records of patient information in the practice management system
-Provide Client education on medications, procedures, tests, etc....
-Accept payment and give receiptsand Provide support in maintaining cleanliness and organization of the reception area
Qualifications:
- Experience or knowledge in pet sitting, cat/dog handling, or dog training is preferred
- Familiarity with animal anatomy, physiology, and care practices is advantageous
- Previous experience as a veterinary assistant or in animal handling is a plus
- Strong interpersonal skills and the ability to communicate effectively with pet owners
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Job Type: Part-time
Pay: From $18.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Veterinary experience: 1 year (Preferred)
- Veterinary assistant: 1 year (Preferred)
Language:
- ENGLISH (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Lowell, MA 01851 (Required)
Ability to Relocate:
- Lowell, MA 01851: Relocate before starting work (Required)
Work Location: In person
Salary : $18