What are the responsibilities and job description for the Catering Customer Service Representative position at Merone's Catering?
Responsibilities include but are not limited to:
* Receiving catering orders from clients via phone and email as well as face to face.
* Communicate information taken from catering orders to kitchen staff in order to accurately provide superior customer service.
* Inputting all catering orders into catering software, Caterease.
* Assist Kitchen Manager in locating special request items from local vendors.
* Contacting and following up with new and existing clients to ensure all orders are accurate and exceeding expectations.
* Basic office duties to include: filing paperwork, organizing catering orders, etc.
Requirements:
* 2 years of customer service experience
* Required 2 week paid training period
* Capable of working under pressure efficiently, while meeting multiple deadlines in short periods of time.
* Excellent verbal and written communication skills.
* Proficiency in standard Microsoft software applications to include: Word, Excel, Outlook and Publisher.
* Valid US Drivers license.
* Must be an organized and self motivated team player.
* Must be willing to work over time as needed.
Preferred:
* Familiarity with Caterease
* Positions available: Customer Service Representative
* Full-time shift available
* Please be sure to reply with resume. Responses without a resume WILL NOT be considered.
Shifts available from
6am - 3 pm on week days
3pm -12am on week days
Weekend from 9am-5pm, 4pm-12 am
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $18