What are the responsibilities and job description for the Customer Success Manager (New York) position at Merkle Science?
鈿★笍 About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
\n馃檵What You Should Have
路聽聽聽聽聽聽 Advanced level of English (C1 or above)
路聽聽聽聽聽聽 At least 4 years of prior account management experience.
路聽聽聽聽聽聽 Previous crypto/blockchain experience a big plus but not necessary. Perhaps you enjoy this in your spare time? Even better!
路聽聽聽聽聽聽 Previous compliance/finance experience also a big plus.
路聽聽聽聽聽聽 Proven sales track record.聽
路聽聽聽聽聽聽 Exceptionally strong relationship and people management capabilities.
路聽聽聽聽聽聽 A creative problem solver, results driven and self-motivated.
路聽聽聽聽聽聽 Possesses a resilient personality, proactive and reacts well under pressure.
路聽聽聽聽聽聽 Ability to handle changing requirements and unforeseen issues as they arise,聽 rapidly and positively in a timely manner.
鉂わ笍 Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.聽 We regularly host team-building sessions and encourage discussions around mental health.聽聽
We reward talent and believe in acknowledging people for their contributions.聽 We offer industry-leading compensation, along with generous equity.聽 As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.