Home Equity Specialist

We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.

When you join the Meritrust team, your benefits will include:

• Comprehensive medical insurance plan
• Dental and vision insurance
• Generous paid-time-off
• 12 paid holidays
• Annual bonus (based off of annual results/scorecard each year)
• 401(k) plan
• Wellness program
• Tuition assistance
• Employee loan discount
• Employee Assistance Program (EAP)
• Life and disability coverage
  
  

What sets working for Meritrust apart?

• Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
• Supportive and engaging work environment.
• A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
• A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.
• Studies have shown that individuals from marginalized and or historically underrepresented groups may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Meritrust Credit Union, even if you don’t meet every one of our qualifications listed.
  
  

This is a full-time position working 40 hours a week, Monday-Friday.

The Home Equity Specialist II is responsible for managing the end-to-end processing, closing, and post-closing operations of all home equity loan products. This role ensures that all loans are handled in compliance with credit union policies, regulatory requirements, and service standards. The specialist collaborates closely with loan originators, members, and internal teams to deliver a seamless and efficient lending experience.

Essential Functions

Loan Processing & Documentation

• Review and process incoming home equity loan applications for completeness and accuracy.
• Collect and verify required documentation from applicants, including income, assets, and property information.
• Order and analyze title searches and flood certificates to ensure property eligibility and lien position.
• Evaluate credit reports and financial data to assess borrower qualifications and identify potential risks.
• Ensure all required disclosures are prepared and delivered in accordance with regulatory timelines.
  

Loan Structuring & Compliance

• Structure loans in a responsible and beneficial manner, aligning with credit union policies and member needs.
• Ensure all loans comply with internal guidelines and federal/state lending regulations, including fair lending practices.
• Clear underwriting conditions by obtaining and validating additional documentation or clarifications.
• Underwrite home equity loans within assigned authority and issue decisions (approval, denial, suspension, or counteroffer)
  

Closing Coordination

• Prepare accurate closing documents and disclosures, ensuring all terms and conditions are clearly stated.
• Schedule and coordinate loan closings with members, loan officers, and other stakeholders.
• Conduct or support loan closings, verifying signatures, notarizations, and completeness of documentation.
• Provide clear communication to members regarding loan terms, repayment expectations, and next steps.
  

Post-Closing Operations

• Fund approved loans and ensure timely disbursement of proceeds.
• Record mortgages and other legal documents with appropriate county or state agencies.
• Mail payoff checks and termination letters to prior lienholders or members as applicable.
• Resolve post-closing audit conditions, including internal quality control findings or external regulatory reviews.
• Maintain accurate records and ensure all loan files are complete and compliant.
  

Pipeline Management & Team Support

• Monitor and manage the loan pipeline to ensure timely progression from application to funding.
• Prioritize tasks effectively to meet deadlines and service level agreements.
• Provide training and mentorship to new processors, sharing best practices and procedural guidance.
• Collaborate with internal departments to resolve issues and improve operational efficiency.
• Contribute to departmental and organizational goals, including member satisfaction and strategic initiatives.
  

Member Service

• Deliver exceptional service to members and internal stakeholders throughout the loan process.
• Maintain a professional and courteous demeanor, representing the credit union positively in all interactions.
• Protect member confidentiality and handle sensitive information with discretion.