What are the responsibilities and job description for the Assistant Maintenance Tech position at Merit Coffee Co.?
Position Summary
Merit Coffee is seeking a motivated and dependable Assistant Maintenance Tech to join our Operations team in San Antonio. This is an entry-level position designed for someone who enjoys working with their hands, solving problems, and learning new skills.
No prior maintenance or equipment repair experience is required. The ideal candidate will work directly under the guidance of our Facilities & Equipment Manager, learning how to maintain café equipment, perform repairs, and support the overall operation of our coffee shops.
This is an excellent opportunity for someone looking to build a long-term career in maintenance, equipment repair, facilities, or operations.
What You'll Do
Equipment Support
Assist with the maintenance and repair of café equipment, including espresso machines, grinders, brewers, refrigerators, and other operational equipment.
Learn troubleshooting techniques for common equipment issues.
Perform routine preventative maintenance tasks under supervision.
Help maintain equipment maintenance records and service logs.
Facilities Maintenance
Assist with minor repairs and maintenance projects at café locations.
Support upkeep of café interiors, exteriors, and operational spaces.
Help coordinate and monitor vendor visits and service appointments.
Ensure cafés remain safe, clean, and operational.
Operational Support
Travel to café locations throughout the San Antonio market as needed.
After completing training and developing proficiency in the role, occasionally travel to Houston and other Merit Coffee markets to assist with maintenance needs, equipment installations, store openings, and special projects.
Assist with new equipment installations and café improvement projects.
Help maintain inventory of tools, supplies, and replacement parts.
Respond to maintenance requests and support urgent repair needs.
Team Collaboration
Work closely with café managers and leadership teams.
Learn company equipment standards and maintenance procedures.
Communicate repair status and maintenance updates effectively.
Maintain a positive, professional attitude while representing Merit Coffee in all locations.
Qualifications
Required
High school diploma or equivalent.
Valid driver's license and reliable transportation.
Ability to travel between café locations throughout the San Antonio area and occasionally to other markets as business needs require.
Strong work ethic and willingness to learn.
Ability to follow instructions and work independently once trained.
Strong problem-solving skills and attention to detail.
Ability to lift up to 50 pounds and perform physical work, including bending, kneeling, climbing ladders, and standing for extended periods.
Preferred (Not Required)
Experience using basic hand and power tools.
General mechanical aptitude.
Previous experience in retail, food service, construction, maintenance, automotive, HVAC, or other hands-on environments.
What We're Looking ForThe Successful Candidate Is
Eager to learn and develop new technical skills.
Dependable and accountable.
Comfortable working in a fast-paced environment.
Organized and detail-oriented.
Customer-service focused when interacting with café teams.
Interested in growing into a more advanced maintenance role over time.
Growth Opportunity
Role
This position is designed as a developmental role with hands-on training provided by our Facilities & Equipment Manager. The Assistant Maintenance Tech will gain experience in:
Commercial coffee equipment maintenance
Preventative maintenance programs
Facilities management
Vendor coordination
Electrical, plumbing, and mechanical troubleshooting
Multi-unit retail operations
As skills and experience develop, there may be opportunities to advance into a Maintenance Tech or Senior Maintenance Tech position.
Why Merit Coffee?
At Merit Coffee, we believe great coffee starts with great people. We invest in our team members by providing opportunities to learn, grow, and build meaningful careers while supporting the operations that help our cafés deliver exceptional experiences every day.
Merit Coffee is an Equal Opportunity Employer and welcomes applicants from all backgrounds and experience levels.
Merit Coffee is seeking a motivated and dependable Assistant Maintenance Tech to join our Operations team in San Antonio. This is an entry-level position designed for someone who enjoys working with their hands, solving problems, and learning new skills.
No prior maintenance or equipment repair experience is required. The ideal candidate will work directly under the guidance of our Facilities & Equipment Manager, learning how to maintain café equipment, perform repairs, and support the overall operation of our coffee shops.
This is an excellent opportunity for someone looking to build a long-term career in maintenance, equipment repair, facilities, or operations.
What You'll Do
Equipment Support
Assist with the maintenance and repair of café equipment, including espresso machines, grinders, brewers, refrigerators, and other operational equipment.
Learn troubleshooting techniques for common equipment issues.
Perform routine preventative maintenance tasks under supervision.
Help maintain equipment maintenance records and service logs.
Facilities Maintenance
Assist with minor repairs and maintenance projects at café locations.
Support upkeep of café interiors, exteriors, and operational spaces.
Help coordinate and monitor vendor visits and service appointments.
Ensure cafés remain safe, clean, and operational.
Operational Support
Travel to café locations throughout the San Antonio market as needed.
After completing training and developing proficiency in the role, occasionally travel to Houston and other Merit Coffee markets to assist with maintenance needs, equipment installations, store openings, and special projects.
Assist with new equipment installations and café improvement projects.
Help maintain inventory of tools, supplies, and replacement parts.
Respond to maintenance requests and support urgent repair needs.
Team Collaboration
Work closely with café managers and leadership teams.
Learn company equipment standards and maintenance procedures.
Communicate repair status and maintenance updates effectively.
Maintain a positive, professional attitude while representing Merit Coffee in all locations.
Qualifications
Required
High school diploma or equivalent.
Valid driver's license and reliable transportation.
Ability to travel between café locations throughout the San Antonio area and occasionally to other markets as business needs require.
Strong work ethic and willingness to learn.
Ability to follow instructions and work independently once trained.
Strong problem-solving skills and attention to detail.
Ability to lift up to 50 pounds and perform physical work, including bending, kneeling, climbing ladders, and standing for extended periods.
Preferred (Not Required)
Experience using basic hand and power tools.
General mechanical aptitude.
Previous experience in retail, food service, construction, maintenance, automotive, HVAC, or other hands-on environments.
What We're Looking ForThe Successful Candidate Is
Eager to learn and develop new technical skills.
Dependable and accountable.
Comfortable working in a fast-paced environment.
Organized and detail-oriented.
Customer-service focused when interacting with café teams.
Interested in growing into a more advanced maintenance role over time.
Growth Opportunity
Role
This position is designed as a developmental role with hands-on training provided by our Facilities & Equipment Manager. The Assistant Maintenance Tech will gain experience in:
Commercial coffee equipment maintenance
Preventative maintenance programs
Facilities management
Vendor coordination
Electrical, plumbing, and mechanical troubleshooting
Multi-unit retail operations
As skills and experience develop, there may be opportunities to advance into a Maintenance Tech or Senior Maintenance Tech position.
Why Merit Coffee?
At Merit Coffee, we believe great coffee starts with great people. We invest in our team members by providing opportunities to learn, grow, and build meaningful careers while supporting the operations that help our cafés deliver exceptional experiences every day.
Merit Coffee is an Equal Opportunity Employer and welcomes applicants from all backgrounds and experience levels.