Revenue Cycle Manager

Description

At Meridian HealthCare, our mission is to provide integrated, whole-person healthcare that supports individuals and families in achieving their highest level of wellness. We specialize in primary care, behavioral health, addiction treatment, and recovery services—because we believe every person deserves compassionate, comprehensive care that meets their unique needs.

We put people first, believe in the power of teamwork, and utilize our resources responsibly to fuel long-term growth and success. If these values resonate with you and you are driven to make a meaningful impact every day, Meridian HealthCare is the ideal place to take the next step in your rewarding career.

As a Revenue Cycle Manager, you will play a critical role in driving the financial health of the organization by overseeing and optimizing all aspects of the revenue cycle. This position blends strategic leadership, operational oversight, and data-driven decision-making to ensure efficiency, compliance, and strong financial performance.

Responsibilities

• Lead and manage all revenue cycle operations, developing strategies to improve cash flow, maximize reimbursement, and meet organizational financial goals.
• Evaluate, design, and continuously improve revenue cycle processes, systems, and workflows to align with organizational needs and industry best practices.
• Collaborate with IT and clinical teams to support and implement EHR enhancements and revenue cycle initiatives.
• Develop and maintain policies and procedures that streamline billing, payment posting, and claims resolution, ensuring timely, accurate reimbursement and reduced accounts receivable.
• Monitor key revenue cycle metrics, analyze performance trends, and lead process improvement initiatives to optimize operational outcomes.
• Provide leadership, mentorship, and guidance to staff, fostering teamwork, accountability, and continuous improvement.
• Ensure efficient front-end operations, including scheduling, updating accurate patient insurance information and demographics, and collections.
• Collaborate with Finance to support monthly close processes, including reporting on accounts receivable and revenue cycle performance.
• Develop and maintain KPIs and dashboards to track performance, set goals, and provide actionable insights to senior leadership.
• Foster a collaborative, team-oriented environment with a strong commitment to continuous improvement, embracing a “total quality management” mindset and consistently seeking opportunities to refine workflows and enhance efficiency.
• Proactively identify potential revenue cycle risks and emerging payer or regulatory changes. Working ahead to prevent issues before they occur or swiftly resolve and implement sustainable fixes. Maintain strong payer relationships, collaborate on upcoming changes, and lead organizational readiness through education, system updates, implementation, and staff training.
  
  

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field required (relevant experience may be considered in lieu of education). Master’s degree preferred.
• Experience with EHR and billing platforms (such as NextGen and/or Waystar) preferred.
• Strong proficiency in Microsoft Office, with advanced Excel skills.
• Demonstrated expertise in revenue cycle operations, analytics, and process improvement.
• Strong leadership, communication, and problem-solving skills.