What are the responsibilities and job description for the PATIENT ACCESS SUPERVISOR - ONSITE 2nd Shift position at MercyOne?
Employment Type
Full time
Shift
Evening Shift
Description
About the Role
Are you passionate about leading teams and driving excellence in patient access? We’re looking for a Patient Access Supervisor who thrives in a fast-paced environment and is ready to make an impact every day. In this role, you’ll be on the floor, actively supporting your team, mentoring colleagues, and ensuring smooth operations that deliver an exceptional patient experience.
Why Join Us?
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift
Evening Shift
Description
About the Role
Are you passionate about leading teams and driving excellence in patient access? We’re looking for a Patient Access Supervisor who thrives in a fast-paced environment and is ready to make an impact every day. In this role, you’ll be on the floor, actively supporting your team, mentoring colleagues, and ensuring smooth operations that deliver an exceptional patient experience.
Why Join Us?
- Be part of a mission-driven organization that values innovation and teamwork.
- Opportunities for professional growth and leadership development.
- A supportive environment where your ideas and contributions make a real difference.
- Benefits that start on 1st Day
- Daily Pay Program
- Tuition Assistance Program
- Inclusive Culture of Professionalism and Compassion
- Lead and Inspire: Serve as a hands-on leader, rounding with your team, conducting huddles, and providing real-time guidance and mentorship.
- Drive Performance: Help your department meet and exceed fiscal year goals through strategic planning and execution.
- Champion Process Improvement: Identify opportunities for efficiency, implement best practices, and roll out initiatives that elevate patient access.
- Support Education: Assess training needs and ensure your team has the tools and knowledge to succeed.
- Collaborate and Communicate: Partner with leadership and staff to foster a culture of accountability, engagement, and continuous improvement.
- Strong leadership and interpersonal skills with a passion for team development.
- Ability to manage multiple priorities while maintaining a positive, solutions-focused approach.
- Commitment to delivering exceptional service and driving organizational success.
- High School Diploma or Equivalent
- Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.
- Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.