Demo

Health Coordinator Acute Care

MercyOne
Waterloo, IA Full Time
POSTED ON 6/1/2026
AVAILABLE BEFORE 6/30/2026
Employment Type

Full time

Shift

12 Hour Day Shift

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: 

MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center 

MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation 

MercyOne Oelwein Medical Center, Community Level IV Trauma Designation 

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Join the MercyOne Family! We are looking to hire a HUC!

As a Health Coordinator at MercyOne, you will perform clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff an other health team members to enhance quality patient care and patient satisfaction. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission,

vision and values of MercyOne.

Schedule

  • 9 FTE; 72 hours per pay period; typically works 12-hour shifts (7:00am-7:00pm); Will include a weekend and holiday rotation.

What You Will Do

  • Acts as receptionist and assists in-patient care delivery when appropriate: Answers telephone calls promptly and politely and answers questions as appropriate.
  • Prepares and maintains patient charts: Maintains enough chart supplies and assembles new patient charts and when appropriate prepares in advance.
  • Schedules treatments, procedures, and tests, and arranges for patient transport.
  • Maintains and distributes unit supplies and materials.
  • Types legal documents, including birth certificates, fetal death certificates, summary sheets and paternity affidavits.
  • Performs admission, discharge, transfer functions in Capacity Management
  • HUC Charge Poster: Compiles ADT listing and charge sheets, etc.

Position Purpose

Performs clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff and other health team members to enhance quality patient care and patient satisfaction.

Hours/Schedule

  • 9 FTE; 72 hours per pay period; typically works 12-hour shifts (7:00am-7:00pm); Will include a weekend and holiday rotation.

Minimum Qualifications

  • High School diploma or GED
  • Medical Secretary, Medical Administrative Secretary, or Medical Assistant degree preferred.
  • Without Medical Secretary, prefer 3 years’ experience in a medical office/hospital setting.
  • High language, intermediate math, intermediate reasoning ability.
  • Ability to handle multiple tasks simultaneously.
  • Typing with knowledge of medical terminology
  • BLS required if working in ED; Non-Violent Crisis Intervention Training (NVCI) within 6 months of hire if working in ED or Mental Health Unit

Position Highlights And Benefits

 We care about your well-being, both physical and mental, which is why our benefit package includes:  

  • Wellness programs 
  • Personalized health, dental & vision insurance plans
  • Paid time off 
  • Long- and short-term leave 
  • Retirement planning 
  • Life insurance coverage 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Waterloo

Affordably priced; Waterloo is approximately 25% cheaper than the national average and about 5% below Iowa's average. Its arts and entertainment scene features museums, a performing arts center, brewery tours, relief trails and attractions like the John Deere Tractor Museum and Lost Island Themepark and Waterpark. Dense trail networks offer biking and walking opportunities year round. The Waterloo Community School District provides diverse programs, and families also have access to private and parochial schools. Higher education is close by at the University of Northern Iowa in Cedar Falls.

MercyOne Waterloo Medical Center is a 366-bed regional hospital recognized for excellence in patient care and community service. As a Level III Trauma Center and home to a Level III Regional Neonatal Intensive Care Unit (NICU), we provide advanced emergency and neonatal care close to home. Our services include comprehensive cardiac care through an accredited chest pain center, a nationally accredited cancer center, inpatient rehabilitation, behavioral health and leading-edge surgical options—including robotic surgery. MercyOne Waterloo Medical Center is proud to hold the Joint Commission’s Gold Seal of Approval™, Magnet® recognition for nursing excellence, and multiple quality awards from the American Heart Association and Forbes.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Salary.com Estimation for Health Coordinator Acute Care in Waterloo, IA
$45,118 to $57,144
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