Senior Supply Chain System Analyst - Workday

Overview

Workday analyst experience or training required.

Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

The Workday Supply Chain System Administrator is responsible for IT level oversight and maintenance related to item master, procurement and strategic sourcing. Works closely with the Supply chain and finance functional areas as the technical resource to analyze, suggest and troubleshoot issues and new requests. Works closely with the other Workday System administrators on cross functional enhancements and issues.  

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES   

• Serve as a member of the Digital & Technology Solutions department partnering with Supply Chain areas to support the configuration and maintenance of Workday Procurement, Inventory, Supplier Accounts and Strategic Sourcing 

• Develop and implement best practices for Workday system use, including workflows, dashboards, and reporting capabilities.  

• Gather feedback from users, analyze workflows, and implement enhancements or customizations to meet evolving business needs. Collaborate with cross-functional teams to understand business requirements and translate them into system configurations.  

• Perform complex Workday configuration changes, create test scripts, and test. 

• Research, design, test and implement configuration changes resulting in process improvements.  

• Serve as a lead subject matter expert for Workday Supply Chain products and apply knowledge to maintain effective system utilization and efficiency. 

• Manage Workday semi-annual releases and regular updates for Supply Chain modules. 

• Monitor system performance and proactively address issues, coconsciously seek opportunities to enhance system process and improve user experience. 

• Facilitate change management processes, including the development of release management communication plans, implementation plans, and rollback plans for financial products. 

• Investigate, triage, and troubleshoot escalated issues and system outages. Perform root cause analysis and exercise appropriate problem resolution and risk mitigation strategies. 

• Develop internal training materials to be used to educate functional and end users on Workday Supply Chain functionality. 

• Stay apprised of Workday releases and new features, assess impacts and recommend adoption strategies. 

• Work collaboratively with technical and business stakeholders to drive the product roadmap. 

• Provide mentorship and direction to junior members of the technical team. 

EDUCATION & EXPERIENCE   

Bachelor’s Degree in relevant technical field (Information Technology, Computer Science, Software, Engineering or related technical discipline) or equivalent combination of training and work experience 

7 years' Workday Supply Chain development, configuration, reporting, product support, implementation or related experience and training required   

Prior functional Supply Chain and healthcare industry experience required  

Expertise in Workday Financial modules such as, Inventory, Procurement, Supplier Accounts, Strategic Sourcing, Procure-to-Pay and Calculated fields required  

ADDITIONAL REQUIREMENTS  

Passing the Driver’s License Check and/or Credit Check (for those positions requiring). 

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. 

Must be able to follow written/oral instructions. 

OTHER SKILLS AND ABILITIES  

• Understanding of Supply Chain operations and experience in inventory and supplier data management 

• Strong verbal and written communication skills to interact with internal customers, cross-functional colleagues, vendors, and technical partners  

• Ability to accurately define requirements and interdependencies to develop viable solutions 

• Strong attention to detail 

• Ability to prioritize workload and provide timely follow-up and resolution 

• Ability to work effectively in a fast-paced environment and handle multiple projects across a variety of applications 

• Ability to provide strategically aligned direction and coaching to a variety of stakeholders 

SPECIAL PHYSICAL DEMANDS  

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 

Culture of Excellence Behavior Expectations

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: 

· Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

· Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

· Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

· Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

· Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

· Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.