What are the responsibilities and job description for the Medical Navigator (Full Time) position at Mercy?
Find your calling at Mercy!
OverviewFacilitate the patient/guests experiences at Mercy by providing personal, professional and compassionate service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:
Located at MERCY SURGERY CENTER
SPRINGFIELD, MISSOURI
FULL TIME
MINIMUM Qualifications:
Education: High school diploma.
Licensure: Valid Driver's License
Experience: Previous experience in a Medical Office or customer service position.
Other:
- Critical thinking and problem-solving skills.
- Professional verbal and written communication skills with the ability to type 50 wpm.
- Knowledge of Microsoft Office.
Preferred Certifications: BLS preferred
The Medical Navigator provides personalized support throughout the patient experience, coordinating care, managing logistics, facilitating communication, and helping patients navigate treatment plans. This role ensures a smooth, efficient process while delivering exceptional service and support to patients and their families.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.