Executive Director-Operations (Exempt)

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

Accountable for Primary Care, Surgery, Medical Specialty and hospital-based operations within Mercy Clinic with specific emphasis to be placed on patient satisfaction, physician satisfaction, co-worker satisfaction, business growth and development, and quality. Responsible for the financial performance of offices and the presentation of financials to physicians & managers. Also responsible for strategic operations and initiatives within Mercy Clinic such as regional hospitals, market development, relations, Clinic acquisitions and development, patient safety, risk management and compliance. Will also service on system wide committees and task forces as assigned. Position requires the ability to communicate effectively with physicians, senior management, and co-workers. Position will require travel on a daily basis to clinic locations. Must be a selfstarter and able to work independently. This person will take an active role in the communities in which they service. The incumbent in this position shall integrate the Mercy Values of Dignity, Justice, Service, Excellence and Stewardship into his/her management style. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Experience: Five (5) years of healthcare leadership experience for those meeting degree requirements. In lieu of degree, 10 years of leadership experience in an applicable healthcare setting.
• Required Education: HS diploma and Bachelor's Degree or equivalent experience in lieu of degree, as outlined 
• Other: Strong verbal and written communication skills. Ability to communicate clearly and establish and maintain working relationships with physicians, staff and the public. Ability to organize. Able to meet deadlines. Self-motivated. Ability to analyze balance sheets and income statements. Experience in managing accounts receivable. Working knowledge of CLIA, OSHA, NCQA and other accrediting bodies

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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