Find your calling at Mercy!

The Monitoring Technician is responsible for on-going surveillance of patient cardiac monitors and provides RNs and/or clinicians with immediate notification of any changes in cardiac rhythms. Reviews patient information to determine normal heart rhythm pattern, current pattern and prior variances. Works cooperatively as part of a team. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.

Description:

• Primary Responsibilities: Maintain high-level surveillance of patient cardiac rhythms, measure and interpret heart rhythms, and document per policy. Initiate/discontinue monitoring for admissions, transfers, and discharges. Perform clerical duties related to patient information and maintain clinical competence.

• Safety & Risk Management: Troubleshoot monitors, follow confidentiality and patient rights policies, and comply with event reporting procedures.

• Coordination of Services: Mentor new staff, maintain accurate census information, prioritize tasks effectively, and coordinate workflow with timely communication.

• Communication Management: Answer calls professionally, communicate rhythm changes clearly to unit staff, and build cooperative relationships with nursing and clinical teams.

• Technology: Perform unit-specific computer functions, report system issues, and stay updated on monitoring technology.

• Professional Development: Demonstrate flexibility, seek learning opportunities, and maintain competency in monitoring systems.

Qualifications:

• Education: High school diploma, G.E.D. and/or current Mercy coworker. Monitor tech course completion and/or passing score of 85% on monitor tech competency exam.

• Other: Basic computer skills. Attention to detail and ability to multi-task is essential. Excellent communication skills and ability to make quick decisions under pressure is a must.

• Preferred Experience: Experience preferred but not mandatory.

• Preferred Certifications: CRAT certification preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.