Residential Administrative Manager

Lead the administrative and logistical management of a mission-driven home, ensuring excellence in daily operations and support for both staff and residents. Join us as a Residential Administrative Manager and use your leadership, organization, and attention to detail to drive meaningful impact every day.

Education: Bachelor's Degree in Business Administration, Nonprofit Management, or a related Social Services field. 

Experience: 5 years of administrative or office management experience, preferably in a non-profit or residential care setting. Proficiency in Microsoft Excel and experience with HRIS systems (Paycom experience is a plus). Exceptional attention to detail, the ability to maintain confidentiality, and a "servant-leader" mindset. 

In the Residential Administrative Manager position, you will be responsible for but not limited to the following:

Financial Stewardship & Reporting

• Prepare and submit accurate monthly Financial Reports, Petty Cash Reports, and Check Reports.
• Communicate with accounting and treasury on monthly financial reports and tithes.
• Supervise and manage all Home monetary transactions and accounts, including making weekly bank trips, the Blessings Account, and Petty Cash Account.
• Maintain weekly tracking of resident account balances using Resident Account Template and Tithe form.
• Code and submit monthly credit card statements

Operations & Administration (In Collaboration with DERO):

• Manage Paycom tasks, including the timely approval of PTO requests and timecards.
• Ensure staff annual reviews are submitted within established deadlines.
• Ensure all home operations align with the Home Program Procedures Manual, Employee Handbook, and Health & Safety Handbook.
• Facilitate and document monthly fire drills and safety inspections.

Facilities & Logistics

• Identify and submit home maintenance work order tickets
• Review the Vehicle Management Logs and report vehicle concerns and ongoing facilities issues to the Associate Director of Operations
• Identify and communicate light maintenance needs (e.g., basic repairs and upkeep) for the weekly volunteer to the Administrative Supervisor
• Complete minor tasks such as light bulb changes, home set up for events, etc.
• Coordinate the master residential calendar, including outings, special guests, and integration with Corporate Programs, Development, and Marketing events.
• Coordinate with Ministry HQ staff for home events.
• Facilitate new hire orientation schedule for home staff and be the point of contact for their first day.

Program Support & Resident Engagement

• Assist Day Staff in monitoring the daily schedule to ensure Programmatic Expectations are met; fill in for Day Staff as needed to maintain coverage.
• Receive and disseminate resident needs to the pertinent staff members efficiently.
• Provide safe transportation for residents as needed. Plan and lead "Fun Friday" events and mall trips in collaboration with the Program Coordinator.
• Provide coverage for staff during breaks.
• Maintain assigned training opportunities and consequences to residents.

Compensation: $52,000 - $54,000/year

Schedule: Monday-Friday 9:00 am- 4:00 pm (33 hours/week)

Some of the benefits you will enjoy as an employee at Mercy Multiplied include:

• Health, vision, and dental benefits offered to full-time employees
• Life Insurance
• 401K benefits
• PTO, Holidays and generous bonus days at Christmas
• Business casual dress code
• Work-life balance
• Opportunities to exercise your faith working alongside a supportive team of believers
• Attend sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world

When submitting your application, please do not copy/paste special characters such as commas, apostrophes and backslashes as this is incompatible with our application system and might cause error notifications and issues with completing applications. Please manually type special characters as needed and do not copy and paste. 

All positions at Mercy Multiplied require mature Christians with a dedicated work ethic. Mercy Multiplied only hires and employs individuals who live a lifestyle conducive to Christian principles. Only qualified candidates need apply (no phone calls please). 

Mercy Multiplied exists to provide opportunities for all to experience God’s unconditional love, forgiveness, and life-transforming power. Mercy’s Residential counseling Program is voluntary, biblically-based, and helps young women ages 13–32 break free from life-controlling issues and situations, including anxiety, depression, abuse, eating disorders, self-harm, addictions, unplanned pregnancy, and sex trafficking. These residential services are offered free-of-charge. The Mercy Multiplied Center for Wellness and Counseling is Mercy’s free-of-charge Outpatient counseling Program for men and women aged 13 and older. Our Outreach Services train and resource men and women to effectively support and minister to those who are hurting and struggling through workshops, videos, podcasts, discipleship teaching, and other practical resources.

The staff at Mercy Multiplied is a team of talented, fun, and hardworking people across four U.S. locations who work together to serve one mission: to provide opportunities and resources for all to experience God’s unconditional love, forgiveness, and life-transforming power.

All positions at Mercy Multiplied require mature Christians with a dedicated work ethic. Mercy Multiplied only hires and employs individuals who live a lifestyle conducive to Christian principles. Only qualified candidates need apply (no phone calls please). 

Salary : $52,000 - $54,000