What are the responsibilities and job description for the Administrative Assistant position at Mercy Medical Center, Baltimore, MD?
Summary
Join Our Team at Mercy Medical Center – Now Hiring a Administrative Assistant in Gynecology!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The Adminstrative Assistant is responsible for assisting in the smooth operations for the Medical Director. Support to be provided through performance of such duties as managing the Medical Director's calendars in outlook and meeting schedules; managing professional correspondence and messages; handling responsibilities such as ordering supplies, managing facilities requests, answering the telephone in a prompt and courteous manner; using own initiative to draft responses as required; preparing invoice payments, opening and reviewing mail, preparing for meetings in conference rooms which includes ordering lunches, stocking drinks, and using the AV/WebEx equipment. The Administrative Assistant is responsible for processing correspondence for the department and to schedule meetings for the Medical Director. The Administrative Assistant acts independently to implement, perform, and oversee functions that provide administrative support to various departments. Establishes a cooperative working relationship with staff, physicians and administration to facilitate timely and high quality completion of work. Creates a positive office image by responding professionally to all patients, staff and other customers. Performs and manages basic office operations and works with the staff and physicians to facilitate the daily flow of the practice.
Requirements
Education and Work Experience:
Benefits Eligibility is based on your scheduled FTE status and Job Category
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Join Our Team at Mercy Medical Center – Now Hiring a Administrative Assistant in Gynecology!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
The Adminstrative Assistant is responsible for assisting in the smooth operations for the Medical Director. Support to be provided through performance of such duties as managing the Medical Director's calendars in outlook and meeting schedules; managing professional correspondence and messages; handling responsibilities such as ordering supplies, managing facilities requests, answering the telephone in a prompt and courteous manner; using own initiative to draft responses as required; preparing invoice payments, opening and reviewing mail, preparing for meetings in conference rooms which includes ordering lunches, stocking drinks, and using the AV/WebEx equipment. The Administrative Assistant is responsible for processing correspondence for the department and to schedule meetings for the Medical Director. The Administrative Assistant acts independently to implement, perform, and oversee functions that provide administrative support to various departments. Establishes a cooperative working relationship with staff, physicians and administration to facilitate timely and high quality completion of work. Creates a positive office image by responding professionally to all patients, staff and other customers. Performs and manages basic office operations and works with the staff and physicians to facilitate the daily flow of the practice.
Requirements
Education and Work Experience:
- High School Diploma or GED, college degree preferred
- Previous experience in a medical front office setting
- 3-5 years of executive-level administrative support experience
- Strong organizational and time-management skills
- Excellent verbal and written communication
- Ability to work well in a team and maintain a positive attitude
- Familiarity with EPIC is a plus
- Customer service oriented with a commitment to patient care
- Knowledge of insurance verification, benefits coordination, and the insurance authorization process
- Must possess skills in Microsoft office and databases
Benefits Eligibility is based on your scheduled FTE status and Job Category
- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
- 403(b) retirement plan with generous company match and “catch up” provision
- Paid Time Off (PTO) & company paid holidays
- Tuition reimbursement
- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
- Employer paid Short & Long Term Disability benefits for eligible employees
- Voluntary Benefits
- Discounts on auto & home insurance and Verizon plans
- Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.