Data & Reservation Specialist (4963)

Staus: Non-Exempt | Payrate: $21.00 / Hour | Schedule: Monday 8 am - 12 pm; Tuesday - Friday 2 pm - 6 pm

Reports to: Program Manager

Department: Emergency Services

Region: Maricopa County

Job Summary: The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program.  This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms.  The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.

Essential Duties and Responsibilities:

Program Data Entry and Reporting

• Reviews HMIS intake forms to ensure accuracy of data collected
• Enters intake/enrollment data into HMIS daily
• Scans and uploads vital guests’ documents to HMIS daily 
• Ensures HMIS data quality management
• This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager
• Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases
• Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard 
• Meets data entry deadlines
• Responsible for data reporting including Key Performance Indicators

Miscellaneous

• Attend program specific staff meetings and staff meetings
• Attend Maricopa CoC meetings as needed 
• Attend HMIS and program data specific training 
• Perform ad hoc projects as appointed by Supervisor

Education and Experience

• Strong analytical skills and data experience
• Strong computer, typing, and data processing skills
• Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
• Possess a high level of understanding for individuals served with urgent multiple case management and health needs

General

• Ability to work effectively with a diverse population
• Plan, organize and prioritize duties
• Clearly communicate information and instructions verbally and in written form
• Strong verbal communication and interpersonal skills
• Ability to multi-task in a fast-paced environment
• Attention to detail
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift up to 25 pounds
• Prolonged periods sitting at a desk and working on a computer

Salary : $21