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Fundraising Operations Manager - Nonprofit (4881)

MERCY HOUSE
Santa Ana, CA Full Time
POSTED ON 3/14/2026
AVAILABLE BEFORE 5/14/2026

Status: Full-Time, Exempt
Pay: $70,000 - $75,000 
Schedule: Monday-Friday 8:30 AM - 5:00 PM; Afterhours availability needed for networking and fundraising events

Job Summary: This person will be responsible for overseeing annual giving, fundraising events, donation database management, and marketing. The emphasis of this position is on managing fundraising efforts for annual giving, overseeing marketing material (digital and print), and monitoring data quality for the donation database. The Development Manager will also manage the Fundraising Specialist and Marketing Specialist.

Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Benefits Offered:

  • 100% medical coverage of base tier monthly premium
  • Voluntary dental and vision insurance
  • Paid Time Off (Vacation Sick Pay)
  • Flexible Spending Account
  • Employee Assistance Program
  • 403(b) savings plan with up to 3% company matching
  • Paid on-the-job training and orientation
  • Mileage reimbursement
  • Referral bonus program
  • Opportunities for career growth

Essential Duties and Responsibilities:
Marketing and Fundraising

  • Lead annual giving for Mercy House including supporting fundraising events, managing digital and mail appeals, and support Major Gift fundraising team members 
  • Lead fundraising efforts year-round across multiple digital channels including but not limited to social media, paid media, website strategy, email strategy, and mailing strategy
  • Assist in developing a marketing plan that supports the organization’s strategic priorities utilizing both traditional and digital communication in Mercy House appeals, publications, advocacy efforts, and digital approach
  • Prepare all printed marketing collateral along with strategic marketing plans
  • Work closely with Grants Manager and Individual Giving Manager to ensure that cross collaboration between different elements of the Development Team is being maintained
  • Oversee data entry and data quality on Blackbaud Raiser’s Edge

Management

  • Overall Project Management for the Marketing Department, including managing the annual planning calendar and budgeting for the Marketing Department
  • Oversee digital marketing strategies including social media, websites, and email marketing
  • Partner with internal teams responsible for our strategic priorities to supervise marketing and promotional plans for target audience with measurable goals and objectives including fundraising events, internal promotion, video production, graphic design, and presentations
  • Manage fundraising events and work collaboratively with the entire Development Team to ensure the execution of events goes smoothly
  • Manage, train, and oversee the functions of our Fundraising and Marketing Specialist

Miscellaneous 

  • Participate in networking functions
  • Attend staff meetings and training workshops as needed
  • Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications. 
  • Perform ad hoc projects as appointed by Supervisor 
     
Qualifications:

Requirements:
Education and Experience 

  • Bachelor’s Degree in Marketing, Communications, Business, or related field; or 3 years of experience in fundraising and marketing 
  • Must have knowledge of Blackbaud Raiser’s Edge NXT or comparable database 
  • Innovative and creative thinker to generate maximum exposure for Mercy House 
  • Strong graphic design skills utilizing Adobe Creative Suite, specifically Illustrator 
  • Ability to use time, money, technology, and people efficiently and effectively 
  • Commitment to employing and promoting effective written and verbal communication as well as attention to content and process, and positive communication with staff, vendors, patrons, and external customers 
  • Proficiency in Adobe Create Suite 
  • Proficiency in Microsoft Office Suite

General

  • Ability to work effectively with a diverse population
  • Strong verbal communication and interpersonal skills
  • Ability to multi-task in a fast-paced environment
  • Dependability, responsibility, and the ability to communicate effectively and respectfully

Physical Requirements

  • Ability to lift, push, and pull up to 50 pounds
  • Prolonged periods of standing and the ability to work in a fast-paced environment
     

Salary : $70,000 - $75,000

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