What are the responsibilities and job description for the Appraisal Specialist position at Mercury Insurance Services, LLC?
Position Summary:
The primary job function is to assess the current market value of un-recovered and total loss vehicles.
Essential Job Functions:
Education:
Experience:
The primary job function is to assess the current market value of un-recovered and total loss vehicles.
Essential Job Functions:
- Ensures equitable settlement of damages and maintains good customer service and shop relations.
- Reviews DMV reports and identifies the correct transfer of ownership documents to send to the registered owner.
- Negotiates storage fees with body shops and tow yards.
- Responds to written correspondence in a timely and efficient manner.
- Maintains log books and diaries to assist in reports and efficiency.
- Researches actual cash value of vehicles by gathering and analyzing current market information to reach a settlement for total losses due to theft and collision, etc.
- Stay updated on current vehicle values, changes in the industry and market and in Company policy and procedures.
- Identifies irregularities such as vehicles with salvage titles, grey market vehicles, custom/modified vehicles and prior damage to determine their true market value.
- Contacts adjusters to confirm coverage and obtain approval to settle the property damage.
- Initiates contact with insureds/claimants regarding total loss.
- Completes and maintains comprehensive documentation of material damage information for assigned files; submits appropriate reports in a timely manner.
Education:
- High School Diploma or GED required
- Insurance Adjuster's license may be required in applicable states
Experience:
- 6 months of department related experience
- Equivalent combination of education and experience