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Certified Peer Support Specialist (CPSS)

Merciful Hands Day Program – Greensboro, NC
Greensboro, NC Full Time
POSTED ON 9/14/2026
AVAILABLE BEFORE 1/12/2027

Company Overview

Merciful Hands Day Program is looking for a Certified Peer Support Specialist (CPSS) to join our team and provide support to individuals working toward recovery, greater independence, and meaningful community involvement.

This position is ideal for someone who has personal lived experience with mental health and/or substance use challenges, is in active recovery, and wants to use their experience to encourage and support others.

Job Overview

We are seeking a dedicated and empathetic Certified Peer Support Specialist (CPSS) to join our team. The ideal candidate will leverage personal recovery experiences and behavioral health expertise to empower individuals facing mental health conditions and substance use disorders. This paid position offers an opportunity to make a meaningful difference by fostering hope, resilience, and recovery within diverse communities.

Responsibilities

  • Provide peer support and mentorship to individuals experiencing mental health challenges or substance use issues, promoting recovery and self-advocacy.
  • Share personal recovery experiences to inspire hope and motivate clients toward positive change.
  • Assist clients in developing coping strategies, crisis management skills, and harm reduction techniques tailored to their unique needs.
  • Collaborate with multidisciplinary teams to coordinate care plans, ensuring client confidentiality and respectful communication.
  • Engage in crisis intervention when necessary, utilizing de-escalation techniques and behavioral health knowledge to ensure safety.
  • Maintain accurate documentation of client interactions using electronic health record (EHR) systems while adhering to privacy regulations.
  • Advocate for clients’ needs within the community, promoting access to resources and culturally competent services.

Qualifications

  • Certification as a Peer Support Specialist (CPSS) from an accredited organization is required.
  • Personal experience with mental health conditions or substance use disorders, demonstrating resilience and recovery.
  • Knowledge of crisis management, behavioral health principles, and addiction counseling techniques.
  • Experience working with individuals with co-occurring disorders in diverse cultural settings.
  • Strong communication skills for client engagement, client education, and team collaboration.
  • Ability to maintain strict confidentiality in accordance with HIPAA regulations and agency policies.
  • Familiarity with social work practices, harm reduction strategies, and EHR systems is preferred.

Join our team as a Certified Peer Support Specialist and play a vital role in empowering individuals on their path to recovery through compassionate support and advocacy!

Work Location: In person

Salary : $37,934 - $51,944

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