What are the responsibilities and job description for the General Manager position at Merchants?
General Manager – Philippe Chow Nashville
Philippe Chow Nashville is seeking a dynamic and experienced General Manager to lead one of the most exciting upscale dining destinations in the city. This is a unique opportunity to take the helm of a high-design, high-energy restaurant backed by a nationally recognized luxury brand, and play a key role in its continued growth in the Nashville market.
Located in Cummins Station, Philippe Chow Nashville brings the brand’s signature Beijing-style cuisine, dramatic presentation, and elevated hospitality experience from New York City to one of the country’s fastest-growing dining scenes. This is not just a management role—it is a leadership position with real impact on culture, performance, and guest experience.
Position Overview
As General Manager, you will be responsible for leading all aspects of the operation, from guest experience and team development to financial performance and brand execution. You will set the tone for the restaurant, build and mentor a strong leadership team, and ensure the highest standards across every touchpoint of the business.
Key Responsibilities
- Lead all daily operations across front-of-house and back-of-house, ensuring seamless execution and an exceptional guest experience
- Build, develop, and inspire a high-performing team through hiring, training, coaching, and leadership
- Drive a culture of hospitality that reflects Philippe Chow’s luxury brand standards
- Own and manage financial performance, including P&L, labor, and cost controls
- Partner closely with culinary leadership to maintain quality, consistency, and presentation of all menu offerings
- Oversee reservations, private dining, and special events with a focus on detail and guest satisfaction
- Ensure full compliance with all health, safety, and regulatory requirements
- Support local marketing efforts, community engagement, and brand growth initiatives
What We’re Looking For
- 5 years of General Manager or senior leadership experience in upscale, fine dining, or high-volume restaurants
- Strong financial acumen with proven P&L management experience
- A hands-on leader who thrives in a fast-paced, high-energy environment
- Exceptional communication, team-building, and guest recovery skills
- Experience with openings, luxury brands, or event-driven concepts is highly preferred
Compensation & Growth
- Salary: $80,000 – $120,000, based on experience
- Performance-based bonus opportunity
- Opportunity for growth within a nationally recognized and expanding brand
Why Join Philippe Chow Nashville
- Lead a high-profile, upscale concept with strong brand recognition
- Be part of a multi-million-dollar, design-forward restaurant in a prime Nashville location
- Play a key role in shaping the team, culture, and long-term success of the restaurant
- Join a concept built around elevated dining, private events, and a premium guest experience
This is an opportunity for a leader who takes ownership, drives results, and is passionate about delivering an exceptional hospitality experience.
More detail about Philippe Chow - Nashville part of Merchants Hospitality, please visit https://culinaryagents.com/entities/946371-Philippe-Chow---Nashville
Salary : $80,000 - $120,000