What are the responsibilities and job description for the Industrial Inside Sales Representative-No Weekends position at Merchants Metals?
Job Summary: We are seeking a motivated and customer-focused Inside Sales Representative to join our team in the fencing industry. The ideal candidate will generate leads, build relationships with potential customers, and provide tailored solutions to meet their fencing needs. This role involves engaging with clients via phone, email, and online meetings, managing sales pipelines, and collaborating with other departments to ensure customer satisfaction and achieve sales targets.
A Day in the Life of an Inside Sales Representative
- As an Inside Sales Representative, you’re a business partner to your assigned customers, always looking for ways to provide outstanding service to grow their business.
- You have a day-to-day relationship with your assigned customers, so you listen, ask questions, and uncover the pain points that lead to more sales.
- You identify, qualify, and close prospects that fit FSG’s ideal customer profile. You solve problems and provide relevant information, quote projects, and introduce new products.
- You provide world-class customer service, ensuring that every order is entered, picked, loaded, and delivered quickly and accurately.
A Successful Inside Sales Representative Candidate Must Have:
- One to three years’ experience in inside sales, sales, or customer service
- A high school diploma or GED
- Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently.
- Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations.
Even Better:
- Experience in the fence industry or experience as a fencing installer
- Bachelor’s degree or equivalent work experience