What are the responsibilities and job description for the Inside Sales Representative position at Wesco?
Inside Sales – Security Branch
We’re looking for a proactive, customer‑focused Inside Sales Representative to join our WA team, based from our Balcatta branch location.
If you’re motivated by proactive sales, enjoy a varied role, and have a genuine interest in both technology and product solutions, this role is made for you.
Why This Role Matters
As a key customer contact, you’ll support sales growth by proactively engaging customers, driving sales programs, partnering with Outside Sales teams, and providing product solutions that deliver a seamless buying experience.
Your ability to build and strengthen customer relationships will increase account engagement, support long‑term customer loyalty and drive revenue growth.
What You’ll Do
- Account Management: Build and long‑term customer relationships while growing account activity and identifying new opportunities.
- Proactive Sales: Drive sales growth through outbound customer engagement and opportunity identification.
- Collaboration: Partner with Outside Sales, vendors, product managers, and customer service teams across the sales lifecycle.
- Quoting: Prepare and follow up on quotes, support project registrations, and negotiate pricing to protect margin.
- Product & Solution Selling: Deliver product recommendations and solution‑based advice aligned to customer needs.
- Order Management: Support complex orders to ensure accurate processing and documentation
- Sales Program Execution: Promote and support internal and vendor‑led sales programs and campaigns
- Order Management Support: Assist with complex orders to ensure accurate processing and documentation
- Trade Counter: Assist the branch customer service team with incoming calls, trade counter service and technical product advice
What You Bring
- Inside Sales or account support experience within a technology or wholesale distribution environment (highly regarded)
- Exposure and understanding of electronic security solutions (preferred)
- Strong phone and F2F communication skills with confidence to sell and influence outcomes
- Technical aptitude with the ability to discuss products and solutions
- Excellent administration and organisational skills
- Proactive mindset with a willingness to learn, further product knowledge, and develop
- Comfortable using Microsoft Office and ERP/CRM systems
- Ability to build customer relationships and work effectively in a fast‑paced team environment
- Competitive salary package and commission plan
- Career stability and growth within a leading global distributor
- Supportive team environment with regular onsite initiatives
- Opportunities to embed yourself in an exciting, fast‑evolving industry
- Employee Assistance and Referral Programs
- Strong learning, development, and career progression opportunities
What We Offer
Competitive salary package and commission plan
- Career stability and growth within a leading global distributor
- Supportive team environment with regular onsite initiatives
- Opportunities to embed yourself in an exciting, fast‑evolving industry
- Employee Assistance and Referral Programs
- Strong learning, development, and career progression opportunities
About Wesco Anixter
We build, connect, power, and protect the world.
Wesco Anixter represents the international go‑to‑market brand of Wesco, enabling us to combine the scale and resources of a global company with strong local knowledge and in‑country expertise.
Across ANZ, our footprint spans commercial sales and services across wire and cable, networking and communications, data centre and security solutions, including a security branch network and a leading manufacturer of unified video, access and security systems. This role sits within Wesco Anixter Security Branches (previously Central Security Distribution).
We operate our security branches across 10 Australian locations, featuring showrooms, trade counters and warehouse facilities that enable us to be the leading distributor of security equipment. We employ over 170 staff and partner with the world’s top brands to deliver security technology solutions across access control, CCTV, alarms, monitoring, and systems integration.