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Dental Front Office Receptionist

Merchant Square Dental
Warwick, NY Full Time
POSTED ON 11/14/2025 CLOSED ON 1/4/2026

What are the responsibilities and job description for the Dental Front Office Receptionist position at Merchant Square Dental?

Job Summary
We are seeking a dedicated and detail-oriented Dental Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental clinic by providing exceptional patient service and managing various administrative tasks. This position requires strong organizational skills, a customer-focused attitude, and familiarity with dental office procedures.

Responsibilities

  • Greet patients warmly and assist them with check-in and check-out processes.
  • Schedule appointments and manage the dental clinic's calendar efficiently.
  • Maintain accurate dental records, including patient histories and treatment plans.
  • Handle patient inquiries regarding services, insurance, and billing.
  • Process dental collections and ensure timely follow-up on outstanding accounts.
  • Utilize Dentrix software for managing patient information and office operations.
  • Support dental staff with administrative tasks as needed to enhance workflow.

Requirements

  • Previous experience in a dental clinic is required.
  • Strong knowledge of customer service principles and patient service practices.
  • Familiarity with dental records management and coding.
  • Proficiency in using Dentrix or similar dental practice management software.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
  • A proactive approach to problem-solving and a commitment to providing high-quality patient care.

Join our team as a Dental Office Assistant where you can contribute to creating a welcoming environment for our patients while supporting the overall efficiency of our practice.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off

Work Location: In person

Salary : $20 - $25

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