Permanent Permits Coordinator

Headquartered in Louisville, KY

Ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has built a strong reputation as one of the nation’s leading owner-operator companies. For more than 40 years, we’ve fostered a family-oriented culture rooted in honesty, professional freedom, and respect.

We are currently seeking a Permit Clerk to join our team and help coordinate all administrative tasks related to the leasing, orientation, support, and termination of contractors. This role plays a key part in maintaining accurate records and ensuring compliance with company and regulatory requirements.

Schedule: Monday–Friday, 8 AM–5 PM

What’s In It For You

• Competitive Pay – $18.00/hr
• Comprehensive Health Coverage – Mercer contributes over $7,500/year toward your health insurance
• Wellness Incentives – Qualify for our Wellness Rate and pay as little as $0/month for employee-only coverage
• Earn Extra Rewards – Up to $300/year in gift cards through wellness initiatives
• Generous Time Off – Paid Time Off plus company-paid holidays
• Company-Paid Protection – Life Insurance and Long-Term Disability at no cost
• Optional Benefits – Dental, Vision, Flexible Spending Accounts, Short-Term Disability
• Secure Your Future – 401(k) with company match

What You’ll Do

• Perform assigned tasks to facilitate leasing, orientation, support, and termination of contractors.
• Prepare and maintain contractor files and permit books.
• Order temporary registrations and necessary supplies for new contractors.
• Facilitate contractor sign-on, orientation, and post-orientation meetings, ensuring all required documentation is completed.
• Process contractor terminations and related paperwork.
• Manage equipment changes by completing and updating records for new tractors and trailers.
• Assist with the annual review of tractor registrations.
• Coordinate weekly permit orders and cancellations.
• Support permit mail-outs and related administrative functions.
• Provide consultation to truck recruiters regarding new contractor lease agreements and required documentation.

Who You Are

• High School Diploma or equivalent required
• High school diploma or GED required.
• Minimum of three (3) years of clerical or administrative experience, including at least one year involving a multi-line phone system, customer service, or comparable business setting.

Skills & Competencies:

• Strong verbal and written communication skills with the ability to convey information clearly and professionally.
• Excellent organizational skills and attention to detail; ability to manage multiple priorities.
• Active listening skills and the ability to respond effectively to questions and requests.
• Proficiency with office technology, including phone systems, printers, scanners, fax machines, and Microsoft Office applications.
• Ability to work independently while collaborating effectively within a team environment.

Physical Requirements

• Ability to sit, stand, or walk for extended periods.
• Frequent use of hands and fingers to operate a keyboard, mouse, and other office equipment.
• Ability to lift up to 25 pounds occasionally using proper lifting techniques.
• Visual and auditory ability within normal parameters to perform job duties effectively.

Screening Requirements

May include motor vehicle check, drug screen, and criminal background check.

Equal Employment Opportunity

We are an Equal Opportunity Employer dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status.