What are the responsibilities and job description for the Customer Services Inbound 1 Bilingual (704157) position at Mercer County Works?
Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
Answers questions, explains rules, regulations, policies, and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues.
and problems
Requests information from customers to determine their needs, or purpose of visit
Verifies the completeness and accuracy of information on forms and applications
Conducts information searches in electronic or manual file systems
Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.
Job Type: Contract
Pay: $17.00 per hour
Shift
Morning shift
Weekly Day Range
Monday to Friday
Language
Spanish (Required)
Work Location: One location
Answers questions, explains rules, regulations, policies, and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues.
and problems
Requests information from customers to determine their needs, or purpose of visit
Verifies the completeness and accuracy of information on forms and applications
Conducts information searches in electronic or manual file systems
Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.
Job Type: Contract
Pay: $17.00 per hour
Shift
Morning shift
Weekly Day Range
Monday to Friday
Language
Spanish (Required)
Work Location: One location
Salary : $17