Dealership:

Mercedes-Benz of Downtown LA

Now Hiring: Rental Agent

Pay: $17.87 up to $21 per hour (depending on experience) plus bonus incentives

Schedule: Must be available to work any day/shift

Dept. Hours: Monday through Friday 7-6, and Saturday 8-4

As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

Responsibilities:

• Greet customers in person, via email and by phone.
• Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance. Explain all policies and procedures.
• Prepare all rental contracts and return documents accurately and completely.
• Ensure cars are ready for the next client.
• Responsible for daily cash and credit transactions, balancing and reconciling rental car account/s.

Qualifications:

• Previous experience in the rental car industry, is a plus
• A team player focused on providing exemplary customer service
• Excellent organizational, time management & communication skills
• Working knowledge of computers
• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The CA hourly pay range for this position is $17.87 - $21.00 plus bonuses.