Receptionist Front Desk/Cashier Full-Time

We are seeking an Experienced Receptionist/Cashier with excellent Customer Service skills and a winning attitude. This individual will receive calls into the Dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Mercedes-Benz of Rockville Centre became Long Island’s first Mercedes-Benz dealer in 1957. Our experienced staff is dedicated to providing clients with the best experience imaginable. If you are looking for an opportunity to work for a fast growing, family owned dealership, Mercedes-Benz of Rockville Centre is for you! Mercedes-Benz of Rockville Centre is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.

At Mercedes-Benz of Rockville Centre, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Mercedes-Benz of Rockville Centre, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also, rewarding outstanding effort and results through bonus and commission programs.

What We Offer

• Medical/Dental/Vision
• 401K Plan
• Vacation and Sick Time
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate Telephone System
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the Managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to Management, Service and Sales personnel
• Professional personal appearance
• Clean driving record
• Willing to do Pre-Employment Drug Screening

Mercedes-Benz of Rockville Centre is an Equal Opportunity Employer. We are committed to using our best efforts to hire, train, and promote to all positions without regard to race, color, religion, national origin, handicap, disability, sexual orientation, sex, marital status or age. In addition, it is our policy to prohibit discrimination against persons for any of the above reasons.