ALFA Ops Support Specialist

Aufgaben

About Us:

Who is Mercedes-Benz Financial Services?

Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?

Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance

Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!

Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program

We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities

Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child

Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework

• $6k for undergraduate
• $8k for graduate
  
  

Job Overview:

The ALFA Operations Support Specialist (Tax) is a member of the ALFA Operations Support team that is responsible for supporting the contract management system (ALFA) for Mercedes-Benz Financial Services, as well as our tax system, Vertex. This individual ensures that tax rates, rules, and jurisdictions are accurately configured within Vertex, and stays current with changes in tax legislation. This position also provides support to other departments by troubleshooting tax-related issues and ensuring compliance with all applicable sales tax regulations.

This position interacts with teams and stakeholders across MBFS, including the Office of Tax Affairs, Finance & Controlling, Business Operations, IT, Marketing, Legal and our Alfa Systems and Vertex vendors. The purpose of these interactions is to ensure the ALFA and Vertex systems operate effectively, remain compliant, and support the company’s current and future business and legal requirements.

This is a full-time position located in Fort Worth, TX.

Responsibilities:

• Serve as the primary business support contact and subject matter expert for ALFA and Vertex, responding to operational stakeholder inquiries related to system functionality, configuration, business rules, data queries, and tax regulatory requirements. (30%)
• Design, implement, and test configuration, business rules, and data changes in ALFA and Vertex to support operational requirements, defect remediation, and platform upgrades. (30%)
• Contribute as a subject matter expert to corporate initiatives impacting ALFA and Vertex, with a focus on system data, functionality, and end‑user experience across current and future‑state environments. (20%)
• Participate in the planning, development, and testing of system enhancements in ALFA and Vertex, and develop clear, accurate documentation to support those enhancements. (10%)
• Perform and support compliance testing for ALFA and Vertex system functionality subject to established system or manual controls. (10%)
  
  

Qualifikationen

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.

This position requires a minimum of 5 years of overall work experience. Preferred experience includes:

• Business-General: 5 years
• Finance: 1 year
• Tax: 3 years
  
  

Education:

High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include:

• Busin
  
  

ess Administration

• Computer Information Science
  
  

Additional Knowledge:

• Sales and use tax knowledge for US required...Canada and Mexico a plus. This includes state and provincial tax laws as it relates to Motor Vehicle Leasing, including personal property tax
• Knowledge of Vertex O Series required
• 2 years of experience with captive automotive finance preferred
• 2 years of experience with financial calculations preferred
  
  

Skills:

• Analytical skills:
• Ability to collect data and establish facts and identify trends and variances
• PC skills
• Microsoft Office
• Problem Solving skills
• Project management skills
• Team member
  

Additional Skills:

• Attention to detail
• Ability to connect business processes with system logic
• Customer focus
• Learning and growth, Planning, Organizing, Teamwork & Collaboration
  
  

Posting Statement

If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.

EEO/Minorities/Females/Disabled/Vets

Benefits

Mit­arbeiter Events

Mit­arbeiter­rabatte möglich

Mit­arbeiter­handy möglich

Mobilitäts­angebote

Betrieb­liche Alters­ver­sorgung

Gesund­heits­maß­nahmen

Coaching

Kantine, Café

Park­platz

Barriere­frei­heit

KontaktMercedes-Benz Financial Services USA LLC

14372 Heritage Pkwy76177 Fort WorthDetails zum Standort

NAFTA SSC E-Mail: nafta_ssc_recruiting@mercedes-benz.com

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