What are the responsibilities and job description for the Pre-Owned Reconditioning Service Advisor position at Mercedes-Benz Cars UK Limited?
The Mercedes-Benz Manhattan Service Advisor - Pre-Owned Reconditioning is responsible for the daily operations and profitability of the North Bergen used vehicle reconditioning center, the North Bergen Sprinter repair shop, and the quality output of both operations in conjunction with the Supervisor of new vehicle operations, and collision.
The Mercedes-Benz Manhattan Service Advisor - Pre-Owned Reconditioning must provide a consistently outstanding brand and customer experience through fostering excellent preparation, attitude, and teamwork for its internal and external customers.
Basic duties include (but not limited to):
Daily shop operations for the Sprinter workshop
Daily operations and shop for used vehicle reconditioning and coordination with the collision shop
Vehicle quality output and quality assurance process
Paperwork associated with the process
Photography of completed vehicles and uploading to website
Vendor management of detailing, collision center (internal), wheel repairs, and logistics
Maintaining a clean, safe and compliant work area
NOTE: This is not an exhaustive list of responsibilities.
High School Diploma (GED) or equivalent work experience
Must have 5 years' experience in automotive repair
Excellent leadership potential and people skills
Proficient in DMS and Microsoft product
Business sense and ability to track key performance metrics
Ability to commute to and from MBM in Manhattan / North Bergen
Able to withstand the physical requirements of the position.