Educational Technology Analyst

Educational Technology Analyst 

Salary: $6,376.00 - $8,065.00 Monthly

Job Type: 

Job Number: 20251210

Closing: Continuous

Location: Merced College, CA

Department: 

Take ownership of Canvas LMS Administration at Merced College as our Ed Tech Analyst. In this critical role, you will lead the seamless operation of our learning environment, managing global settings, course provisioning, and semester transitions to ensure a reliable experience for all users. You will act as the primary escalation point for complex technical issues, providing responsive support to faculty and students while troubleshooting backend configurations. This includes navigating data integration challenges, where you will leverage SQL knowledge to assist with system queries and reporting.

Beyond daily maintenance, you will manage the integrity of our digital ecosystem, responsible for evaluating, installing, and overseeing LTI integrations and third-party tools. We are looking for a detail-oriented analyst who can maintain system health while actively researching new Canvas features and emerging technologies that enhance the user experience and drive student success. 

As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team.

Merced College Mission

At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development

Merced College Vision

• Enriching our community through educational experiences and support services:

• Degree/Certificate Programs

• Transfer

• Career Technical Education

• Workforce Training

• Lifelong Learning

• Basic Skills

• Community Engagement

Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.

Salary Schedule:

Range 29

40 hours/week12 months/year

General Description:

The Educational Technology Analyst supports student and faculty access to distance education Learning Management Systems and leads the development of online training and help resources.

Examples of Duties

Essential Functions:

• Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules

• Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to assure a current and reliable system

• Designs, maintains, and updates online help and training content and other digital and print media related to distance learning

• Works directly with the Distance Education Committee to plan and coordinate implementation of new technology

• Collaborates as the Information Technology representative

• Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages

• Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education

• Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and courses in the LMS

• Performs software installations and maintains building blocks required to support the distance education environment

• Performs other related duties as assigned

Knowledge of:

• Software applications on individual computers and the network

• SQL data extraction techniques and reporting

• Intellectual property licensing, copyright procedures and regulations

• Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring

• Operating procedures of computer systems and related equipment

Ability to:

• Communicate clearly and concisely, both orally and in writing

• Write clear specifications, standards, and operating procedures

• Analyze data/telecommunication operating problems to determine causes of malfunctioning systems

• Read, interpret, and apply concepts found in complex technical publication manuals and other documents

• Perform a variety of technical tasks in the installation and troubleshooting of computer software applications and peripheral equipment

• Establish and maintain effective working relationships with those contacted in the course of work

• Meet project schedule and timelines

• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

Typical Qualifications

MINIMUM REQUIREMENTS:

Associate's degree AND five (5) years of applicable experience

OR

Bachelor's degree AND two (2) years of experience

OR

High school diploma OR GED AND Journeyman-level professional training AND three (3) years of applicable work experience

OR

The equivalent education and experience

DESIRED QUALIFICATIONS:

Education/Experience:

• Bachelor's degree from an accredited institution

• Experience as a student, instructor or trainer in a distance education environment

• Familiarity with a Strategic Academic Enterprise software package such as Colleague or Banner

• Experience with HTML5 and .NET development

• Knowledge of accessibility and usability standards, requirements and laws related to Sections 504 and 508 of the Rehabilitation Act of 1973 and ADA

PHYSICAL DEMAND AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Environment:

Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends

Physical:

• Work at a desk, conference table or in meetings of various configurations

• Hear and understand speech at normal levels

• Communicate so others will be able to clearly understand normal conversation

• Read printed matter and computer screens

• Stand or sit for prolonged periods of time

• Bend, twist, stoop, kneel, crawl, push, and pull

• Lift, carry, push, and/or pull moderate to heavy amounts of weight

• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

• Reach in all directions

Vision:

See in the normal visual range with or without correction

Hearing:

Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:

• Submit a complete application by the closing date/time on the Merced College career pages athttps://www.governmentjobs.com/careers/mccd/transferjobs

Required Documentation:

• Letter of interest addressing your qualifications for the position (cover letter)

• Resume

• List of three professional references (no reference letters permitted)

• All legible, unofficial college transcripts (undergraduate and graduate); transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired

• If applicable, foreign transcripts must include a U.S. evaluation and translation completed by an https://campusmccd-my.sharepoint.com/:b:/g/personal/michelle_symes_mccd_edu/ES6MrhbAJChCjW82zlQwNskBEdl7CXHa-muI0IpaC7b8Zg?e=GQbt1r

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information:

Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage.

Employee Benefits:

Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our https://www.mccd.edu/about-merced-college/divisions/human-resources/benefits/ for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment:

The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office. 

Merced Community College District is an Equal Opportunity Employer

To apply, visit https://apptrkr.com/6789504 

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Salary : $6,376 - $8,065