What are the responsibilities and job description for the Client Service Representative position at Meow Bark Veterinary Services, PLLC?
Benefits/Perks
Job Description
Welcome to Meow Bark Veterinary! We are a new, locally-owned veterinary clinic dedicated to providing compassionate and high-quality care to pets and their families. We opened January 2025, and we are already growing! We look to continue to build a team that shares our passion for animals and exceptional customer service. We are seeking a warm, organized, and enthusiastic Client Service Representative to join our team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in creating an inviting and efficient environment. Responsibilities include checking in pets, assisting pet owners, scheduling appointments, processing payments, and ensuring that the clinic is a welcoming place. If you have a love for animals and a knack for multitasking, we would love to hear from you!
Responsibilities
Job Description
- Career Advancement Opportunities
- Fun Working Environment
- Interact with Pets
- Locally-owned and independent
Welcome to Meow Bark Veterinary! We are a new, locally-owned veterinary clinic dedicated to providing compassionate and high-quality care to pets and their families. We opened January 2025, and we are already growing! We look to continue to build a team that shares our passion for animals and exceptional customer service. We are seeking a warm, organized, and enthusiastic Client Service Representative to join our team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in creating an inviting and efficient environment. Responsibilities include checking in pets, assisting pet owners, scheduling appointments, processing payments, and ensuring that the clinic is a welcoming place. If you have a love for animals and a knack for multitasking, we would love to hear from you!
Responsibilities
- Greet pet owners as they arrive
- Check in pets for their appointments
- Collect and confirm pet and owner information
- Answer phones
- Schedule, confirm, and cancel appointments
- Process payments
- Other administrative duties, as assigned
- Excellent customer service skills
- Effective and empathetic communication with clients
- Comfortable working with a variety of animals
- Detail-oriented and skilled in verbal and written communication
- Spanish-Speaking and Fear Free certification is a bonus!