What are the responsibilities and job description for the Program Coordinator (Site-Based) (Volunteer) position at Mentor A Promise?
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Program Coordinator (Site-Based) (Volunteer)
PromiseLearning | Program Operations & Site Implementation
Organization Mentor A Promise (MAP)
Location New York City (In-Person at School Site – e.g., PS 188)
Type Volunteer
Reports To Director of Programs / Program Manager
Works Closely With Site Staff, Mentors, Teachers, Operations Team, SEL Team
About Mentor A Promise
Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. Our programs operate directly within schools and community spaces—where consistency, structure, and care shape the student experience every day.
About PromiseLearning | Program Operations & Site Implementation
PromiseLearning delivers MAP’s in-person and programmatic experiences at school sites. The division ensures that programming is not only well-designed—but executed with consistency, safety, and excellence in real time.
Role Overview
We are seeking a Program Coordinator (Site-Based) to serve as the on-the-ground operational lead at program sites.
This role ensures that daily program execution runs smoothly, mentors are supported, students are engaged, and the environment remains structured, safe, and aligned with MAP’s standards.
This is a high-impact, student-facing role that directly shapes the quality of the program experience every single day.
Key Responsibilities
On-Site Program Execution
Required
Interested candidates must apply directly through Idealist and submit
Help build the structure that students can rely on—every day, every session, every moment.
Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.
Program Coordinator (Site-Based) (Volunteer)
PromiseLearning | Program Operations & Site Implementation
Organization Mentor A Promise (MAP)
Location New York City (In-Person at School Site – e.g., PS 188)
Type Volunteer
Reports To Director of Programs / Program Manager
Works Closely With Site Staff, Mentors, Teachers, Operations Team, SEL Team
About Mentor A Promise
Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. Our programs operate directly within schools and community spaces—where consistency, structure, and care shape the student experience every day.
About PromiseLearning | Program Operations & Site Implementation
PromiseLearning delivers MAP’s in-person and programmatic experiences at school sites. The division ensures that programming is not only well-designed—but executed with consistency, safety, and excellence in real time.
Role Overview
We are seeking a Program Coordinator (Site-Based) to serve as the on-the-ground operational lead at program sites.
This role ensures that daily program execution runs smoothly, mentors are supported, students are engaged, and the environment remains structured, safe, and aligned with MAP’s standards.
This is a high-impact, student-facing role that directly shapes the quality of the program experience every single day.
Key Responsibilities
On-Site Program Execution
- Oversee daily program flow, transitions, and schedule adherence
- Ensure sessions (homework help, activities, meals, transitions) run smoothly
- Maintain a structured, safe, and supportive environment for students
- Serve as the primary point of contact for mentors on-site
- Support mentor attendance, readiness, and engagement
- Provide real-time guidance and escalation support as needed
- Ensure students are actively engaged and supported throughout programming
- Monitor group dynamics, behavior, and participation
- Support a positive, inclusive, and emotionally safe environment
- Coordinate materials, room usage, and daily logistics
- Track attendance (students and mentors)
- Support transitions between activities and spaces
- Communicate daily updates, challenges, and observations to Program Leadership
- Flag issues early and contribute to solutions
- Maintain organized documentation of site operations
- Collaborate with SEL, Training, and Program teams to ensure alignment
- Support implementation of curriculum and program design at the site level
- Maintain timely, professional responsiveness via Google Workspace
Required
- Strong organizational and leadership skills
- Ability to manage real-time operations in dynamic environments
- Strong communication and problem-solving abilities
- Comfort working directly with youth in group settings
- Alignment with MAP’s mission and dignity-centered values
- Experience in education, youth programs, or after-school settings
- Experience coordinating programs or managing groups
- Familiarity with trauma-informed practices or SEL environments
- Experience working in school settings (NYC DOE familiarity a plus)
- Volunteer role
- Approximately 5–10 hours per week
- In-person at NYC school site (e.g., PS 188)
- Minimum 6-month commitment preferred
- Direct, hands-on leadership experience in program execution
- Real-time operational and people management experience
- Opportunity to shape daily student outcomes and program quality
- Professional references and letters of recommendation
- A critical leadership role in scaling MAP’s in-person model
Interested candidates must apply directly through Idealist and submit
- Resume (required)
- Cover letter (required) describing relevant experience in program coordination, youth work, or operations and interest in MAP’s mission
Help build the structure that students can rely on—every day, every session, every moment.
Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.