Customer Renewals Executive

Role :- Customer Renewals Executive

Job ID# SAPXJP00081964

Duration : 12 Months

Location: Newtown Square PA 19073 / Hybrid

These answers are Mandatory and we need to share them with the hiring manager while submitting resumes

1. Have you had any industry experience in enterprise software?
2. Have you had any experience in software renewals?
3. Have you had any account management or sales experience?
4. Have you had any experience working in a large corporate environment?

In the Customer Renewals Center, our people and our culture are central to our success! Customer Renewals Executives demonstrate skills and knowledge in the area of renewal strategy, deal architecture, customer negotiation and internal navigation of commercial and legal teams. If you’re looking for a new challenge, on a growing, impactful, and supportive team, the Customer Renewal Center is the place for you!

You will be hired to help SAP negotiate contracts and communicate internally regarding products which are going to be sunset or end of life.

As a Customer Renewals Executive, you are responsible for:

• delivering end-to-end renewal execution through partnership with Customer Engagement Executives and the extended account team.

• interfacing with customers on SAP’s behalf to negotiate commercial terms and drive incremental revenue.

• representing SAP

You will be empowered to know all internal process-related phases of renewals. You will be continuously equipped for success as a subject matter expert in commercial and revenue management principles that are key to SAP’s growth.

Qualifications required:

Technical skills: basic Microsoft office knowledge and web browsing

Language skills: English mandatory, any other foreign language is nice to have

Experience Required: no experience in a similar role required

Personality Profile: good communication skill written and verbal, problem solving skills

Education: university degree is nice to have but not obligatory