What are the responsibilities and job description for the Pre-Access Advocate position at Mental Health Association of Rochester?
Role: Healthcare administrative support, working in an office environment with a focus on patient-related tasks and insurance processes.
Responsibilities
Responsibilities
- Handle insurance billing, payment collection, and revenue cycle activities.
- Organize and prioritize work efficiently, utilizing knowledge of CPT and ICD codes.
- Manage electronic medical records and assist with prior authorization processes.
- Maintain extensive customer contact, ensuring excellent communication skills.
- Work independently under limited supervision and adapt to stressful situations.
- Travel to rotating work sites as needed.
- High school diploma or GED required; healthcare field education preferred.
- At least 2 years of healthcare experience, including electronic medical records.
- Experience with insurance, registration, or prior authorization preferred; OB/GYN office experience is a plus.
- Proficiency in computer skills and office equipment.
- Strong organizational, time management, and communication skills.
- Ability to work under stress, adhere to safety standards, and perform physical activities like standing, reaching, and typing.