What are the responsibilities and job description for the Patient Access Specialist position at Mental Health Association of Rochester?
Provide accurate and compassionate patient registration and financial clearance. In this role, you will:
- Greet patients and complete registration in the EHR and revenue cycle systems.
- Verify insurance coverage and patient eligibility; obtain required authorizations.
- Collect co-pays and ensure payments are properly documented.
- Maintain complete, compliant documentation and support revenue cycle accuracy.
- Collaborate with clinical and billing teams to resolve access and financial issues.
- Educate patients on financial responsibilities with clear, professional communication.
- Follow HIPAA and privacy standards to protect patient information.