What are the responsibilities and job description for the Account Manager - Employee Benefits position at Mental Health Association of Rochester?
Role Overview
An Account Manager – Employee Benefits is responsible for managing client accounts, ensuring excellent service, and leading a team of Account Coordinators. Key duties include client communication, overseeing daily account activities, managing renewals and new business setup, and identifying sales opportunities for business growth. The role involves building strong client relationships, advocating for clients and carriers, and implementing value-added solutions. The candidate will support team development, ensure compliance, and uphold company values.
Qualifications & Skills
An Account Manager – Employee Benefits is responsible for managing client accounts, ensuring excellent service, and leading a team of Account Coordinators. Key duties include client communication, overseeing daily account activities, managing renewals and new business setup, and identifying sales opportunities for business growth. The role involves building strong client relationships, advocating for clients and carriers, and implementing value-added solutions. The candidate will support team development, ensure compliance, and uphold company values.
Qualifications & Skills
- 5 years industry experience
- Active licensing
- Exceptional customer service and communication skills
- Strong organizational and decision-making abilities
- High accuracy with large workloads
- Proficiency in MS Office
- High School Diploma or equivalent