Concierge

About the Company: 

Meneses Law is an accomplished law firm with an outstanding track record of providing immigration services with the highest professional standards to our clients.  We work with thousands of clients across the United States on Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenships, Deportations, Waivers, DACA Renewals, and Asylum matters.  

Our headquarters is based out of Houston, Texas and with the expansion to other major cities, our aim is to assist clients to achieve their objectives as placidly and efficiently as possible while minimizing the legal and regulatory risks.  The law firm is built on its reputation of providing exceptional customer service delivery coupled with appropriate and outstanding skills, fast turnaround, and the know-how expert of our legal team. 

Job Summary:  

Meneses Law is looking for a HIGH energy bilingual concierge/ schedule coordinator to help with the organization and running of the daily administrative operations of our firm to assist our clients who are seeking legal options. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.  

Essential Functions/Responsibilities: 

• Handling incoming/outgoing calls, and other communications.
• Managing filing system.
• Must be able to meet monthly goals (KPIs).
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Creating, maintaining, and entering information into databases.
• Must schedule clients correctly on the calendar.
• May perform other duties or assigned tasks based on departmental needs. 

Required Skills/Abilities:  

• Excellent verbal and written communication skills.  
• Excellent organizational skills, time management skills, and attention to detail. 
• Proficient with technology and ability to learn our software systems.
• Strong analytical and problem-solving skills. 
• Ability to prioritize tasks. 
• Ability to act with integrity, professionalism, and confidentiality. 
• Proficient with Microsoft Office Suite and MacOS systems. 
• Self-motivated with excellent interpersonal skills.
• Friendly and strong commitment to customer service.
• One year work experience as an Administrative Clerk or similar clerical role.
• Good understanding of clerical operations (recruiting, onboarding, training, and compensation).
• Principles and procedures of record keeping.
• English usage, spelling, grammar, and punctuation.
• Ability to work in a fast-paced environment.
• Ability to work well under pressure.
• Able to type 45 WPM or more.
• Knowledgeable in Excel
• Goal Oriented and Accountable to obtain their goals.
• Must be fluent in English and Spanish.

 Education and Experience:  

• Associate degree
• 1 year of Office Experience.

Job Types: Full-time 

Compensation: 

Meneses Law believes in Work Life Balance.  Operation hours are from 8 a.m. to 5 p.m. plus 2 Saturdays a month for certain positions. 

Being hired by Meneses Law as a Concierge/ Schedule Coordinator means that you will have the opportunity to: 

• $23/hour
• Be part of a positive culture
• Earn individual and team incentives
• Start an incredible career

Benefits for Working at Meneses Law: 

• Generous compensation
• Work with state-of-the-art technology 
• Name Recognition & Prestige Immigration Law Firm
• Sophisticated, Challenging Work
• Structured Training Programs
• Meaningful Career Advancement Opportunities
• Excellent Benefits (Medical (80% ER contribution, Dental (No-Cost to employee), Vision, Life Insurance (Paid), 2 weeks of PTO, and 10 days of paid holidays)
• Work Life Balance Schedule
• Birthday and Anniversary rewards

Qualifications/ Requirements: 

• Education/ Experience:
  • A bachelor's degree, knowledge of MS Office and MacOS.
• Communication Skills: 
  • Ability of reading comprehension, writing, speaking to others to convey information effectively, active listening and interpreting instructional documents. 
• Reasoning Skills: 
  • Must be able to analyze information, problems, situations, practices, or procedures to define the problem or objective. Identify relevant concerns or factors, patterns, tendencies, and relationships. Formulate logical and objective conclusions and recognize alternative and their implications.
• Physical Demands: 
  • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking. 
  • May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods.
  • Involves manual dexterity for using keyboard, mouse, and other office equipment. May involve moving or lifting items under 10 pounds.
• Other skills:
  • Strong knowledge of business and management principles involved in strategic planning, leadership techniques, production methods, and coordination of people and resources. 
  • Excellent organizational and time-management. 
• Work Hours:  
  • Monday to Friday from 8:00 am to 5:00 pm 2 Saturdays, per month. Must work a flexible schedule based on department and company needs.