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Front Desk and Operations Assistant

Mend Physical Therapy
Brighton, MI Part Time
POSTED ON 11/7/2026
AVAILABLE BEFORE 3/6/2027

Part-Time Front Desk & Operations Assistant

Approximately 5 Hours Per Week

We are looking for a friendly, organized, dependable, and proactive Front Desk & Operations Assistant to help keep our business running smoothly and create a welcoming experience for our clients.

This role is ideal for someone who is a true self-starter—someone who takes initiative, thinks ahead, anticipates needs, and takes ownership of their responsibilities rather than waiting to be told what to do.

Responsibilities

Client Communication & Scheduling

  • Answer phone calls and respond to texts and emails.
  • Schedule and reschedule clients, proactively working to keep the schedule full.
  • Collect and process payments.

Administrative Support

  • Prepare evaluation and progress note documents and fax to appropriate providers.
  • Keep the operations manual up to date.
  • Help maintain monthly data.
  • Monitor and purchase low-stock supplies.

Office & Operations

  • Keep the office clean and welcoming (dust, sweep, and restock.)
  • Keep laundry moving, folded, and put away.

Social Media & Marketing

  • Record video content for Instagram when opportunities arise.
  • Help capture behind-the-scenes moments and other content that highlights our business.

The Ideal Candidate

We are looking for someone who:

  • Takes initiative and ownership; a true self-starter.
  • Anticipates unstated needs and thinks ahead.
  • Communicates clearly, effectively, and with kindness.
  • Shows up consistently and follows through.
  • Is friendly, professional, organized, and detail-oriented.
  • Works independently and manages time well.
  • Notices what needs to be done without always being asked.
  • Is flexible and enjoys contributing to a positive, welcoming environment.

Most importantly, we want someone who genuinely cares, takes pride in doing things well, and helps make everything run smoothly.

Pay: $15.00 - $18.00 per hour

Expected hours: 5.0 – 10.0 per week

Work Location: In person

Salary : $15 - $18

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