What are the responsibilities and job description for the Front Desk & Medical Assistant (Will Train) position at Balance Foot & Ankle?
We're a growing three-physician foot and ankle practice with offices in Bloomfield Hills and Howell. We're hiring a Front Desk & Medical Assistant for our Howell office. You'll also help at our Bloomfield Hills office from time to time, and we pay mileage for the drive. This is a flexible role: most of your day is at the front desk, and you'll also help in clinic as a medical assistant when the day calls for it.
No medical experience? We'll train you. What matters most is great people skills and showing up reliably.
What you'll do
- Greet patients warmly and check them in and out
- Answer some patient calls (our virtual assistants handle most of the phone work)
- Book, confirm and reschedule appointments in athenaOne
- Verify insurance and referrals, and collect copays
- Help in clinic when needed: room patients, prepare exam rooms and assist the doctors
- Keep patient information accurate and private under HIPAA
What you bring
- Great people skills: friendly, presentable and on your best behavior with every patient. You're the first person they see
- Reliability: on time for every shift, and you let us know early if something comes up
- A willingness to learn. We'll train you on athenaOne, our phone system and clinic duties
- A reliable commute to our Howell office on Grand River Ave, plus a valid driver's license and a car for occasional days in Bloomfield Hills
A big plus (not required)
- Experience with an EHR system such as athenaOne, Epic or eClinicalWorks
- Insurance experience: eligibility, copays and deductibles, referrals or billing
- Medical assistant, medical office or customer service experience
Schedule
Office hours are Monday to Thursday 9:00 to 4:30 and Friday 9:00 to 3:30. No evenings or weekends.
Pay and benefits
- $19 an hour for the first 3 months, then $21 an hour after a successful 3-month review
- 11 paid holidays
- Paid sick time under Michigan's Earned Sick Time Act
- Health insurance and a retirement plan planned for employees after one year
- Paid training on athenaOne, our phone system and clinic duties
How to apply
Apply on Indeed and answer the screening questions. We'll message you to set up a short phone call, then an in-person interview at our office.
Balance Foot & Ankle is an equal opportunity employer.
Pay: $19.00 - $21.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Are you dependable; able to show up for your scheduled work shift and be on time?
- This job includes occasional days at our Bloomfield Hills office, with mileage paid for the drive. Are you able to work in Bloomfield Hills when needed?
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Howell, MI 48843 (Required)
Work Location: In person
Salary : $19 - $21