What are the responsibilities and job description for the Ticket Sales Representative position at Memphis Grizzlies?
The Opportunity
The Memphis Grizzlies are seeking coachable, high energy Ticket Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is a full-time, entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.
In This Role You Will
- Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits, and outside appointments
- Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
- Identify new business opportunities by establishing professional and personal networks
- Proactively seeking new leads through referrals, prospecting, and networking
- Meet and exceed weekly, monthly, and yearly sales goals
- Work assigned sales, promotional, and team events for the purpose of developing new prospects and building relationships
- Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities, and maintaining a well-organized sales appointment process
- Ability to maintain accurate, detailed records of all current clients and prospects
- Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
- Other related duties as assigned by the Ticket Sales Manager
The Experience You Will Bring
- Bachelor’s degree in Business, Sports Management, or a related field from an accredited college or university
- Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
- A high level of professionalism, confidence, enthusiasm, and personal accountability
- Willingness to learn and ability to work within a team atmosphere
- Excellent writing, communication, and interpersonal skills
- Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment
- Ability to work nights and weekends and maintain a flexible schedule when required
Nice to Have:
- Knowledge and passion of NBA Basketball
What We Offer
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy
- Industry leading health coverage
- Short and Long-term disability
- Team Member and Dependent Life Insurance
- Group Voluntary Benefits
- Wellness programs through EAP and Headspace
Discounts and Perks
- Matching 401(k)
- Employee Assistance Program
- Tuition Reimbursement
- Team Store Discounts
- Happy Hours and other fun activities
- Free parking and game night meals
- NBA Sponsored Discount Programs
- Employee Referral Bonuses
- Employee Recognition Programs
Taking Time Off
- Generous Paid Time Off
- Holiday Pay
- Paid Parental Leave
Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.