What are the responsibilities and job description for the Account Executive, Ticket Sales, Memphis Hustle position at Memphis Grizzlies?
The Opportunity
As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for maximizing revenue by identifying business opportunities and selling a full menu of NBA G League ticket products (season tickets, group events and partial plans) to Memphis Hustle fans and local businesses. In this position, success is enhanced through outside sales appointments with businesses and outbound phone efforts.
In This Role You Will
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy
Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for maximizing revenue by identifying business opportunities and selling a full menu of NBA G League ticket products (season tickets, group events and partial plans) to Memphis Hustle fans and local businesses. In this position, success is enhanced through outside sales appointments with businesses and outbound phone efforts.
In This Role You Will
- Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames.
- Identify new business opportunities by establishing professional and personal networks, proactively soliciting, and following up with sales leads while representing the organization at functions throughout the region.
- Build relationships with prospective customers via outbound telephone efforts and enhance those relationships through face-to-face appointments.
- Responsible for, but not limited to the sales of new full, partial, and group ticket packages to both corporations and individuals.
- Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, and referral gathering.
- Provide world-class customer service to account base to maximize renewal rates
- Develop new prospects and referral opportunities by working all home games at Landers Center as well as other select sales and service events.
- Update and maintain customer information and payments using Archtics and CRM.
- Actively participate in team member sales training and development opportunities.
- Contribute positively to the sales team member culture through working relationships with all team members.
- Other duties as assigned.
- 4-year college degree in Business, Sports Management, or related field.
- At least one year of successful sales experience with a professional sports team or other sales-focused organization preferred.
- Ability to multi-task and maintain strong organization and time management skills.
- Strong communication, written, and interpersonal skills.
- Must be detail-oriented, a team builder and a team player.
- A creative, energetic, positive, and self-motivated person. Must be diplomatic, mature, and professional.
- Must have a passion for the sports and entertainment industry.
- Must be available to work all events, some falling on weekends and holidays.
- Proficiency in Microsoft Word, Excel, and Outlook. Experience with SalesForce CRM and/or any ticketing system is a plus.
- An endlessly positive attitude, enthusiastic mindset, and self-starter mentality with entrepreneurial spirit.
- Knowledge and passion for NBA G-League basketball.
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy
- Industry leading health coverage
- Short and Long-term disability
- Team Member and Dependent Life Insurance
- Group Voluntary Benefits
- Wellness programs through EAP and Headspace
- Matching 401(k)
- Employee Assistance Program
- Tuition Reimbursement
- Team Store Discounts
- Happy Hours and other fun activities
- Qualified parking and game night meals
- NBA Sponsored Discount Programs
- Employee Referral Bonuses
- Employee Recognition Programs
- Generous Paid Time Off
- Holiday Pay
- Paid Parental Leave
Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.