What are the responsibilities and job description for the Front Desk Receptionist position at Melted Massage?
Job Overview
We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, including bilingual abilities, to effectively assist visitors, clients, and team members. This paid position offers an opportunity to develop a broad range of office management skills while contributing to a positive and professional environment.
Duties
- Greet visitors, clients, and vendors warmly and professionally, ensuring they feel welcomed and valued
- Manage multi-line phone systems, screen calls, and direct inquiries to appropriate team members with courteous phone etiquette
- Handle scheduling tasks such as calendar management and appointment setting using Microsoft Office and Google Workspace tools
- Perform data entry, filing, and document proofreading to maintain accurate records and support administrative processes
- Support office management duties including supply inventory, mail distribution, and maintaining cleanliness of the reception area
- Assist with bookkeeping tasks using QuickBooks or similar accounting software when necessary
- Provide customer support by addressing inquiries promptly and professionally across various communication channels
Qualifications
- Proven experience in office management or administrative roles with clerical experience preferred
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Exceptional customer service skills combined with professional phone etiquette and active listening abilities
- Bilingual fluency is highly desirable to serve diverse client needs efficiently
- Experience with front desk operations in medical or dental settings is a plus but not required
- Familiarity with office equipment such as multi-line phone systems, fax machines, and printers is essential
- Ability to handle confidential information discreetly while maintaining accuracy in proofreading and data management
Join us as a Front Desk Receptionist and be the friendly first point of contact that sets the tone for a positive experience! Your organizational prowess and customer service excellence will help foster a welcoming atmosphere while supporting our team’s administrative needs. This role offers valuable exposure to office management practices within a dynamic environment—apply today to become an integral part of our professional community!
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $13 - $14