What are the responsibilities and job description for the Front Desk Medical Receptionist position at SOUTHWEST SPINE AND PAIN CARE SPECIALISTS LLC?
ob Responsibilities:
- Welcomes and greets patients and visitors in person
- Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel
- Maintains and accurately document all patient request and information in the patient EHR, including but not limited to:
- Collect and post/record payments for patients
- Cost Estimates
- Verify insurance coverage, benefits, and client financial responsibility
- Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
- Coordination of patient referrals
- Ability to multitask
- Assisting the Chiropractor in therapies (ultrasound, electrode therapy, spinal decompression, kinesio taping, etc.) and exams
- Booking and rescheduling appointments
- Charting and data entry
- Helping patient stay consistent with care plan
- Cleaning and sterilizing therapy equipment
- Durable Medical Equipment charting and assisting with fittings.
- 401k Benefits
- Medical, Dental, and Vision Benefits
- Health Savings Account
- Extra perks for employees
Requirements:
· Must have high school diploma or GED
· Computer proficiency and phone skills are required
· Excellent communication and customer service skills
· Positive attitude
· Team player
· Healthcare Experience (preferred) but will train the Right person