What are the responsibilities and job description for the Office Coordinator position at Mellion Orthodontics - Fairlawn & Medina?
Company Description
Mellion Orthodontics, located in Fairlawn and Medina, provides top-notch orthodontic care while creating a fun and unique patient experience. Our team includes experts in growth, facial development, teeth, and jaw alignment, specializing in orthodontics and dentofacial orthopedics. We are a Blue Diamond Invisalign® provider offering both Invisalign® and traditional braces. Led by Drs. Zach, Alex, and Joe, and supported by a highly trained and experienced team, we aim to make you feel like part of our family. Our practice ensures that orthodontic treatment is simple and convenient for patients of all ages, delivering beautiful, healthy smiles for a lifetime.
Role Description
This is a full-time on-site role for an Office Coordinator at Mellion Orthodontics' Medina, OH location. The Office Coordinator will oversee daily administrative operations, including scheduling appointments, managing patient records, and supporting the doctors and team. Responsibilities include verifying insurance benefits, providing exceptional customer service, and ensuring smooth communication between staff and patients. The role also involves communication with referring offices and maintaining a welcoming environment.
Qualifications
- Exceptional Customer Service and Communication skills
- Proficiency in office management and administrative tasks
- Ability to work collaboratively in a team-oriented environment
- Comfortable and efficient using technology and learning new processes
- Applicants are a minimum age of 18 years old
- High school diploma or equivalent; additional qualifications in office administration or related fields are a plus, previous experience in a dental or orthodontic office is preferred