Inside Sales Representative

MELD Manufacturing Corporation is seeking a highly motivated and organized Inside Sales Representative to support both existing customers and new business development efforts. This role serves as a critical link between customers, sales, and business development teams by driving customer engagement, qualifying leads, and ensuring seamless sales operations.

The ideal candidate is detail-oriented, proactive, and comfortable working in a technical, manufacturing-focused environment

1. Customer Support (Existing Customer Sales)

• Serve as the primary inside sales contact for current MELD machine customers
• Identify and pursue opportunities for additional sales (e.g., parts, upgrades, services)
• Respond to customer inquiries, provide quotes, and coordinate with internal teams to fulfill orders
• Maintain strong relationships with customers to ensure satisfaction and repeat business
• Track and manage customer activity within CRM systems

2. Inside Sales & Lead Management

• Manage inbound and outbound leads from marketing campaigns, website inquiries, and third-party sources
• Qualify leads based on defined criteria and assess potential fit for MELD solutions
• Schedule and coordinate introductory calls or meetings for Business Development staff
• Maintain accurate records of lead status, communications, and pipeline activity
• Collaborate with Business Development and Marketing teams to refine lead qualification processes

3. Sales Operations & Coordination

• Coordinate and manage Non-Disclosure Agreements (NDAs) with prospective customers
• Support preparation of sales materials, proposals, and customer documentation
• Travel and participate in trade shows and industry events
• Utilize third-party tools and platforms for lead generation and prospect identification
• Maintain organized documentation and ensure compliance with internal processes

Qualifications

Required:

• Bachelor’s degree in Business, Marketing, Engineering, or related field, or equivalent experience
• 2 years of experience in inside sales
• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Proficiency in CRM systems and Microsoft Office (Excel, Word, PowerPoint)

Preferred:

• Experience in manufacturing, industrial equipment, or technical sales
• Familiarity with lead generation tools (e.g., LinkedIn Sales Navigator, ZoomInfo, etc.)
• Basic understanding of engineering or advanced manufacturing technologies

Key Competencies

• Customer-focused mindset
• Strong problem-solving skills
• Proactive and self-driven
• Collaborative team player
• Ability to learn technical products and communicate their value effectively

Why Join MELD Manufacturing

• Work with cutting-edge manufacturing technology
• Collaborative and innovative team environment
• Opportunity to directly impact company growth
• Exposure to advanced materials and manufacturing industries

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person